True Blue’s Post

The Connector strikes again! No, no, no, it's not like Zorro lah! Though I fancy it to be like that. Mohamad Azmi Bin Pilus mentioned about a challenge with an engineering system. Asked me if I had seen something like that before. Well, not exactly. But I heard of problems like that during my stints in software companies dealing with software as a service SaaS n cloud based. These days, cloud services SaaS n stuff like that are bandied around. I started promoting these services probably as early as 11 years back. Typical concerns n questions would be on: 1. Security One of the deals I worked on fell through as the customer insisted that the server n data centre had to be in Malaysia. Due to economies of scale, we couldn't do it at that time. 2. Local support If the deal is secured in Europe, for example, how would the support here in Malaysia be like? Where would request for support or "support ticket" be raised to? I faced this at one time when the ticket was raised in Surabaya, it was a day later that they received the response from Cambridge. 2 days gone. The challenge that we have now is exactly that. Ticket was raised last Friday n today, Monday, almost ends. Local office of the software provider still hadn't contacted the client. Somehow, in cases like this, my "Connector" hat is always on. It's like the telecom's switchboard operator of old. I conveyed the challenge to Lee Kian Lie & Muhamad Faiez Anuar. We got together online. After an hour's discussion, we saw the light at the end of the tunnel. Lee Kian Lie & Muhamad Faiez Anuar understood clearly Mohamad Azmi Bin Pilus' challenges. They got started to work on it. Another meeting shall be held in a day or two as there is now a definite deadline has to be met. I trust EISMARTWORK SDN BHD to do that as Lee, Faiez n the team had delivered, time n time again! So, if you have challenges with the productiin, storage n maintenance of engineering dat, drawings n documents, you can talk to these whizz dudes - Lee n Faiez. If they don't pick up or return your messages (being really busy), buzz me. Or, we can have kopi first.

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I meet again Uda Hidayat Hidayat, a CTO Haus. A man who has passion & dedication in programming, networking, telecommunication & technology. We had met before in interesting & challenging PS Core & Charging project in the biggest telecommunication operator in Indonesia when I was in Ericsson. Some time we didn't sleep properly 1-2 days to make sure the integration working properly. Now we talk about the future! What is the future of technology? Almost everything is connected to Internet right now. Until we have an agreement which one of the most important thing is about technology security. How can we protect our data, application and infrastructure? In the other side, the malware, thread, computer virus etc are growing very fast. Then how can security product grow just as fast?? Yeah... we want to make useful security product that be able to grow just as fast as the thread, malware, virus etc or even faster. We plan to make the MVP at least 6 months from now to validate our hypothesis and response from the market. We use design thinking process. Empathize, Define, Ideate, Prototype & Test. It's a dream! The new journey begin! Nothing is impossible! No one can beat you, except your self! 16 September 2024 #dream #journey #security #business #designthinking #productmanagement #projectmanagement

A day in a Software Engineer life Struggles 🤕 BTW, this my first Dubbed video, let me know if you like! If you like this, I will create a meme page :- https://lnkd.in/eCGRVy7s #softwareengineering #softwaredeveloper #employees #struggles #sunday #faang #cisco #maang

We are driving the recognition brand into the spotlight! ManageEngine is publicly promoting its 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗜𝗧 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 in Malaysia, aiming to raise awareness among businesses and organizations across the country. 10 INFINITY SDN BHD is the official ManageEngine distributor and specialist for the Malaysian region. We take a straightforward, customer-centric approach to IT management software. Our in-house team is highly experienced in the specification, installation, configuration, and deployment of ManageEngine software solutions. With almost a decade of hands-on expertise, our sales and technical teams are well-equipped to support clients with the full suite of ManageEngine tools. These software solutions cover network monitoring, help desk management, application performance monitoring, identity and access management, and IT analytics. The suite is designed to help organizations streamline IT operations, ensure security, and boost overall productivity. Our advertising campaign is in partnership with PRASARANA MALAYSIA BERHAD's Rapid Bus, reaching various locations across Selangor, Klang Valley, and Kuala Lumpur as part of the bus routes. “𝑌𝑜𝑢𝑟 𝑅𝑖𝑑𝑒, 𝑌𝑜𝑢𝑟 𝐶𝑖𝑡𝑦, 𝐺𝑜 𝐺𝑟𝑒𝑒𝑛 – 𝐸𝑥𝑝𝑙𝑜𝑟𝑒 𝑀𝑜𝑟𝑒 𝑤𝑖𝑡ℎ 𝑈𝑠.” Follow 10 INFINITY SDN BHD for the latest updates on our IT solution services and bus advertisement campaign. #itservices #itsupport #technology #itsolutions #cybersecurity #it #informationtechnology #business #company #software #cloudcomputing #cloud #itcompany #itproblems #digital #cloudservices #techsupport #datacenter #manageengine #zoho #software #malaysia #kualalumpur #selangor

Handling projects for businesses can be challenging, especially when you’re adapting to the changing needs as they take their course over time. Early on, you might need a backend developer to set everything up. But as you move along the project, a DevOps engineer is what you desperately need next to complete the whole thing! So as a project manager, how do you navigate these stresses? Here’s how Hokantan’s flexible developers’ model comes in handy. Just hire once, and change skill sets seamlessly as your project’s needs shift, all at a better cost and speed. Imagine traditionally solving this problem - you will have to hire multiple talents, just to get a developer to do mobile, when you’ve already invested in a backend developer. And it doesn’t just end with that: some projects may even require you to have more developing skills to complete. So why not access a pool of enterprise-grade talents with just one pricing? It’s about time to embrace how we hire developers. You can work smarter and faster by joining our risk-free Free Trial now! Explore for 5 days how we can help your project reach your goals: https://lnkd.in/giKYbrny Drop a 🔥 if you want to learn more about our game-changing model! Learn more about us here: www.hokantan.com #OnDemandDevelopers #TechCareers #HiringNow

We are #hiring know someone that might be interested? Vacancy: - Customer Service - Mandarin Speaker (Day Shift - Weekends off) 📌Location: Kuala Lumpur( NU Tower 2 (KL Sentral), Malaysia ✅Basic Salary starts at RM 4000 – 4200 (Slightly Negotiable) + Allowances ✅English + Mandarin Language ✅ Voice and Email Customer Service experience of Minimum 1 year. ✅Operation Hours: 6am-6pm (9 Hour per shift) Day Shifts & Only Weekdays Mon -Friday ✅Permanent Position and Insurance Coverage under AIA ✅ Joining Date: 18th March, 2024. ✅To Apply: kindly send cv to : nuwa.zhangwei@growthfn.com ✅ Specific responsibilities: • Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time. • Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification) • Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and professionally say no to requests that violate those policies. • Utilize proactive approach as indicated in model, looking beyond the case to wider customer account activity and support needs. • Focus on Business Outcomes and Customer Experience impacting metrics; maintain acceptable level of performance as measured via agent certification standards. • Maintain ownership and accountability of requests; leverage support from Customer Service resources as appropriate to drive resolutions while minimizing requestor effort; understand when to seek guidance and team with agents across the globe to solve problems. • Collaborate with cross-functional partners, , and vendor representatives along with other resources in support of successful customer outcomes. • Identify issues, carry out (RCA) Root Cause Analysis on cases that don’t meet expectations and implement process fix (in conjunction with Process Owners) to prevent future occurrences. • Proactively share tacit knowledge gained through customer interactions via KM contribution approach so that knowledge can be leveraged by entire team. • Focus on process improvement and automation opportunities via identification, qualification, and development of improvement ideas in conjunction with staff. • Leads should have a proactive focus on the backlog management and communicate updates frequently. Lead should also be responsible to provide solutions to enable automation. Need to articulate and communicate the problem statement and RCA effectively. Share weekly business metrics. #mandarinspeaker #mandarin #growthfnhiring

Hello good people, Gotion Indonesia is currently looking for IT Support Specialist (Mandarin Speaker). Come and join our team, send your resume to patricia.w@gotion.com.cn 工作描述： 1. 负责办公室楼内的网络维护。 2. 负责办公室楼内门禁、监控等弱电设备的维护。 3. 负责保障会议设备正常运作。 4. 负责IT资产的统计及分配。 5. 负责公司NAS系统备份及管理工作。 6. 负责软件正版化及相关合同管理。 7. 负责公司OA系统流程管理 8. 负责公司企业域名管理及邮箱管理 9. 负责解决公司其他的IT需求 IT岗位要求： 1.熟练掌握IT支持技能 2.熟悉掌握网络规划与设计 3.熟悉掌握交换机及路由器配置 4.了解VPN、SD-WAN、OSPF等网络技术 5.了解OA等自动化办公系统 6.可以说中文 证书：CCNA/H3CNA/HCIA等基础网络技能认证 Job Description: 1. Responsible for network maintenance in the office building. 2. Responsible for the maintenance of access control, monitoring and other weak power equipment in the office building. 3. Responsible for ensuring the normal operation of conference equipment. 4. Responsible for the statistics and distribution of IT assets. 5. Responsible for the backup and management of the company's NAS system. 6. Responsible for the software version and related contract management. 7. Responsible for company OA system process management 8.Responsible for the company's enterprise domain name management and mailbox management. 9.Responsible for solving other IT needs of the company Requirements： 1.Proficiency in IT support skills 2.Familiar with network planning and design 3.Familiar with switch and router configuration 4.Knowledge of network technologies such as VPN, SD-WAN, OSPF, etc. 5.Understanding of OA and other automated office systems 6. Able to speak in Mandarin Certificate: CCNA/H3CNA/HCIA and other basic network skills certifications #ITsupport #vacancy #ITsupportvacancy #mandarinspeaker #gotionindonesia

Meet Yi Min, a Mobile Applications Development Engineer at Continental Singapore, who develops mobile applications for various business areas and customers. One aspect that Yi Min appreciates in his workplace is the culture of trust and respect. He observed the mutual trust and respect between his colleagues, where everyone’s opinions are valued and considered with respect. This open and trusting environment not only fosters collaboration but also encourages innovation and creativity in problem-solving. When challenges arise during project discussions, Yi Min witnesses how his colleagues readily offer their support and assistance without hesitation. Whether it’s sharing insights, providing guidance, or lending a helping hand, Yi Min knows he can always rely on his team to come together and overcome any obstacle. This level of trust and camaraderie not only strengthens team dynamics but also empowers each member to excel and thrive in their roles. Together, we continue to build trust, foster innovation, and achieve greatness every step of the way. #Trust #YouCanAtContinental #WeAreContinental #ContinentalSG

Is select statement is used to handle multiple channel communications simultaneously? The select statement in Go (Golang) is a powerful feature used with channels to handle multiple communication operations simultaneously. It allows a Goroutine to wait on multiple channel operations and proceed with the one that is ready first. If multiple channels are ready, one of them is chosen randomly. The select statement is similar to a switch statement but specifically for channels. It allows a Goroutine to listen on multiple channels and react to the first one that becomes ready. Key Benefits of select Concurrent Handling of Channels: The select statement enables the handling of multiple channel operations concurrently, making it easier to manage communication between Goroutines. Avoids Blocking: By using select, you can avoid blocking on a single channel operation. If none of the channels are ready, you can use the default case to proceed with other logic, ensuring that your Goroutines don't get stuck waiting. Timeouts and Deadlines: select can be used to implement timeouts by including a time.After channel, which sends a message after a specified duration. This is useful for scenarios where you want to prevent a Goroutine from waiting indefinitely. #Golang #GoLangDeveloper https://lnkd.in/gFzhhVXr