Trustner’s Post

We are hiring. Assistant Manager - Agency Management, Collection Field South India Experience-1-3years Guwahati , Assam, India Please send me your Cvs to neha.rao@taggd.in With the below details: Current Company Name: Current CTC : Expected CTC : Relevant Experience : Notice Period: JOB DESCRIPTION Performance Drive Portfolio Efficiency by resolution/Norm/Roll Back/Recovery on field portfolio according to targets allocated to multiple agencies for their respective location. Timely identification and reporting of Skips/Fraud/RTP/Non-Starters for portfolio segmentation. Ensure ongoing review rhythm with stakeholders to identify opportunity areas. Timely review of vendors performance in respective location. Compliance Ensure proper documentation of customer interactions and raise alarms appropriately as per compliance procedures. Ensure data security. Conduct SVCL-Ensuring timely audit of vendor processes and documentation for agencies operating in respective location. Productivity Monitor CAPE as per collection strategy. Operations, compliance and Billing - Ensure Payment Logistics - TAT adherence, proper hand-off procedure for cash collection and payments reach operations. Provisioning and timely closure of vendor bills for respective location. Field support along with FOS basis requirement on selective accounts. Perform due diligence on accounts for settlement and ensure wing to wing closure. People Ensure motivation of Field Executives by imparting knowledge on card industry, negotiate better, escalate cases etc. Ensure location coverage as per SLA designed with stakeholders. Ensure regular interactive and call listening sessions conducted at all agencies for respective location. Track hiring, ensuring timely certification of field executives as per process and defined timelines.   Measure of Success : - Deliver on Resolution, Normalization & Roll Back, Recovery numbers as per assigned target - Timely and 100% allocation of accounts to field vendor - Secure transmission of data to vendors; 100% SVCL Coverage - Timely training and DRA certification of field executives as per regulatory guidelines   Skill Sets Required : - Should possess strong execution skills along with ability to identify root causes of problems - Strong team management and vendor management skills - Negotiation skills - Knowledge of MS Office - Ability to work in teams

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Urgent Requierments Job Profile - Key Account Manager Industry - IT Hardware Job Location - Patna & Bhubaneswar Education - Bachelor's degree in business administration, marketing, or a related field (preferred). Proven experience in account management, client services, or sales. Strong interpersonal and communication skills, with the ability to build rapport and trust with clients. Excellent negotiation and problem-solving abilities. Ability to work effectively in a fast-paced, dynamic environment. Proficiency in Microsoft Office suite and CRM software. Understanding of industry-specific products, services, and trends (preferred). Job Overview: As an account manager, you will be responsible for managing a portfolio of client accounts and serving as the primary point of contact for client inquiries, requests, and concerns. Your main objective will be to foster strong client relationships, ensure client satisfaction, and identify opportunities for account growth and expansion. Key Responsibilities: Client Relationship Management: Develop and maintain strong, long-lasting relationships with clients by understanding their needs, goals, and challenges. Account Management: Serve as the main point of contact for client inquiries, requests, and escalations. Proactively address client issues and concerns to ensure prompt resolution. Account Expansion: Identify opportunities to upsell or cross-sell additional products or services to existing clients based on their needs and objectives. Client Communication: Communicate effectively with clients through various channels, including email, phone calls, and face-to-face meetings. Provide regular updates on account status, progress, and upcoming initiatives. Strategic Planning: Collaborate with internal teams to develop strategic account plans that align with client goals and objectives. Identify key growth opportunities and develop strategies to capitalize on them. Forecasting and Reporting: Monitor account performance metrics, track progress towards key objectives, and provide regular reports to management and clients. Customer Satisfaction: Ensure high levels of customer satisfaction by delivering exceptional service, addressing client feedback, and continuously seeking ways to enhance the client experience. Team Collaboration: Work closely with internal teams, including sales, marketing, and customer support, to coordinate efforts and deliver seamless service to clients. Market Research: Stay updated on industry trends, market developments, and competitor activities. Use insights gained to identify new opportunities for business growth and innovation. Documentation and Record Keeping: Maintain accurate records of client interactions, transactions, and agreements in the company's CRM system or database. Key Attributes: Relationship-builder Strategic thinker Results-driven Customer-focused Collaborative Detail-oriented Salary Budget – 50k including pf, esic Only Local Candidate applied #IT Hardware

Opportunity with Utkarsh Small Finance Bank

***Closed*** Hi, There is one opening in one of my known organization for Chief Finance Officer. Please find below more information related to the position: Designation - Division - Department: CFO – Finance & Accounts – Finance Role category: Strategic Band Job location: Raipur Qualifications & Skills:  Bachelor’s / Diploma Degree in Information System Audit / B. Com / Chartered Accountant in Accounting, Finance or related field (MBA preferred).  Professional accounting designation (CA).  20+ years of experience in a senior financial managerial position.  Implemented SAP – FICO module.  Advanced computer skills, including proficiency in MS Office, SAP & Microsoft Dynamics SL financial reporting software.  Exceptional communication skills.  Results-oriented, strategic thinker and planner. Job Type: Full-time Salary: Best in industry. Perks and benefits: Subsidized Food. Bus Service. Best HR Practices in industry. 1 Month Notice period is preferred. In case you/ your connection is interested, may connect with me on DM / WA.

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