TTEC’s Post

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Consumers may be caught unawares when they learn about new healthcare rules (and benefits) that will impact their enrollment decisions. Is your contact center team ready? Learn how payers and PDMs can prepare for a wave of new questions 👉 https://lnkd.in/gykKKJMm #IRA #CMS #RealSkill #MOOP #MPP #OEP #MedicarePartD

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Robyn Walters - Recruitment Expert

Founder of RWR | Helping you hire UK Contact Centre & Industrial Talent | Best Selling Author | IOD Wales Young Director of the Year 2024

2mo

Great reminder about the importance of clear communication! Especially during enrollment periods with new healthcare rules.

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