FCR’s Post

At DigiTech Consult, we believe that AI is reshaping customer experiences, and our recent partnership with Microcredit proves just that. We helped them launch MIKI, an AI-powered virtual assistant using DRUID AI's innovative capabilities. But why is this important? AI-powered assistants like MIKI are transforming the way businesses interact with their customers. They deliver faster, more efficient service while freeing up human agents to handle complex queries. This ensures that customers get the help they need, when they need it, enhancing overall satisfaction. Now is the time for more companies to embrace AI.  As industries evolve, AI technology offers scalable solutions for improving efficiency, reducing costs, and providing exceptional customer experiences. Want to learn more? Read our in-depth article where we break down the benefits of adopting AI and how it can revolutionize your business. 🔗 https://lnkd.in/giFXjk5n #AI #CustomerExperience #DigitalTransformation #VirtualAssistant

"As generative AI and AI tools move into the mainstream, the potential for it to take on more customer experience responsibilities is a tempting prospect for many companies. However, understanding your customer has never been more important to unlocking the full value of this innovation." Touching on the topic of understanding your customer, Business Consulting Director, Ben Lever, and Principal Consultant, Nina Jones say it goes beyond just single customer view. Though that’s an important part of the conversation, an intimate understanding of customer needs, motivations and goal based journeys can change the game, but successfully affecting customer behaviour is where the true benefits lie. Read about why good foundations and organisational incentivisation is the best place to start by clicking here: https://lnkd.in/dx_Kd6Vr #CX #CustomerExperience #AI #ArtificialIntelligence #ChannelShift

This nicely cuts through to potential for AI in CX... "As generative AI and AI tools move into the mainstream, the potential for it to take on more customer experience responsibilities is a tempting prospect for many companies. However, understanding your customer has never been more important to unlocking the full value of this innovation." #AI #artificialintelligence #CX #customerexperience

💡 The Revolution of Customer Experience through AI Artificial Intelligence is revolutionizing the way customer interactions are conducted by utilizing immediate, high-quality data to forge highly personalized experiences. With a solid foundation in clean data, AI has the capability to detect patterns, respond instantly, and adapt swiftly—enabling companies to provide customized experiences on a large scale. From evolving segmentation methods to providing insights in real time, AI empowers marketers to anticipate and fulfill consumer demands in unprecedented ways. Curious about how AI is influencing the future of customer experience? 🤓 Discover more by reading our detailed blog here: "https://gag.gl/L53Z61 " #CustomerExperience #AI #DataDriven #Personalisation #Personalization #DigitalMarketing #MarTech #FutureOfCX #Tealium

AI is changing the game for businesses, revolutionizing everything from process automation to customer experiences. The transformative power of AI is more important than ever in today's dynamic environment. Discover how AI is driving Digital Transformation in this insightful article from Sify Digital Transformation: https://lnkd.in/e7uNWnEq And don't hesitate to reach out to me if you have any questions on how to incorporate AI into your D/T efforts. Even if you're not planning to invest, it's still a good idea to start embracing AI in your strategy and plans. #AI #ArtificialIntelligence #DigitalTransformation #Innovation

🤔 What does your AI strategy look like? 🤔 🤔🤔 Are you ready to transform your business outcomes and stay ahead of the competition? 🤔 🤔🤔🤔 Many organizations are pondering the same questions: How do we align AI with our business needs, and where do we start? 🤔 We can help 💁♂️ Look no further than Compunnel's cutting-edge solutions, seasoned professionals, and exceptional service delivery! 🌟 Transform your business outcomes and reap the benefits! *Faster time to market *Sustained operational efficiency *Improved workforce productivity #BusinessTransformation #CompetitiveEdge #TechSolutions #OperationalEfficiency #Productivity #Innovation #ServiceDelivery #AI #Compunnel

Generative AI has significantly impacted various industries, and retail is no exception. It is reshaping operations, enhancing customer experiences, and transforming business strategies. Read our blog for more insights on how Generative AI is transforming the retail industry: https://lnkd.in/giy-3mjS Swipe right to explore the areas where #GenerativeAI is making a difference. #genai #customerexperience #tranformation #businesstrategy

Generative #AI has everyone buzzing, but as CallMiner CMO Eric Williamson explains, a measured, strategic approach is key to unlocking #AI’s full potential. He spoke with Amanda Razani at Techstrong TV about: ✅ Key findings from CallMiner’s recent #CX Landscape Report ✅ The impact #AI is having on customer experience across industries ✅ How leaders can effectively and responsibly implement AI at their organizations Watch their full conversation here: https://ow.ly/eGWT50QzIhy

Facing skyrocketing business costs? CEOs are on the hunt for ways to stretch every dollar 🔎 Enter the game changer: Generative AI (Gen AI). In this article, Ben Motteram, CX thought leader, shares his thoughts on how Gen AI is helping businesses realize efficiency and productivity gains through personalized customer experiences, continuous feedback analysis, and 24/7 chatbot support. 🔗 https://lnkd.in/e9RTYEjf #CSAT #CustomerExperience #UnifiedCXM

Generative #AI has everyone buzzing, but as CallMiner CMO Eric Williamson explains, a measured, strategic approach is key to unlocking #AI’s full potential.   He spoke with Amanda Razani at Techstrong TV about: ✅ Key findings from CallMiner’s recent #CX Landscape Report ✅ The impact #AI is having on customer experience across industries ✅ How leaders can effectively and responsibly implement AI at their organizations   Watch their full conversation here: https://bit.ly/3SVdyyp