Find out how we're helping you make those tight connections using AI technology via The New York Times: uafly.co/nytai
Astounded to find that my August 18, 2024 United Airlines flight out of Lagos, Nigeria, UA 613 was cancelled without notification. Found out at the airport. No United Airlines personnel at the airport check in desk. No written notice. Huge mess. Irresponsible unacceptable, unprofessional and unconscionable. Repeat: You had planeload of people going from Lagos, Nigeria to Washington DC, on UA 613 on August 18, whose flight you cancelled without prior notice. We got to the airport & no one was at your desk. No written notice at the desk. No apology. Disrespectful. Cavalier behavior.
I love working with AI stuff in my profession! But here I am freighfully sorry but can’t help to add my 2 cents to that post: My luggage on Saturday in Zürich (Europe) missed a connection to Orlando. No problem with that. Expected delivery in 24 hours. Now, yesterday, Sunday afternoon my tracker showed it in Toronto(!) … hmm. Today, on Monday the agent at the 1K-desk told me the suitcase is still in Toronto, waiting for a connecting flight to Montreal. From where it should go to Orlando tonight. If it makes the connection in YUL… Guys, United shows me 4 connections on Sundays to US Hubs, why that route? AI?! In my job I understood that using AI is advantageous in many ways. But if common sense is missing it gets you nowhere… or maybe to Montreal 😂
So, ehhh, how do you think passengers feel when UA don't hold the plane (on a regular basis) after they see this promo? Or, what happens to UA when UA does hold the plane and gets fined by the government (based on new rules) for a delay to the rest of the XXX passengers (of said delayed flight) for a delay that is outside of an act of God?
Good to know!
Never was I that lucky where my flight would be held a few minutes so I could get there. In June, I missed my flight from LAX to PHX due to LAS issues.. I missed it by 4 min. So I will have to experience it to believe it!
I'm looking for work from home jobs at your company.
That was extraordinary! You were very lucky to be at the next gate for the connection! However, I don't ever want to experience the potential of missing an intl flight connection. The airplanes are so full of passengers these days.
I agree. This is going to lead to some failed expectations and frustrations.
Awesome!!! Who does that???