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Not written by me, but this basic situation has been experienced deeply by me and some of my teammates and some of us have been posting this since September of 2020. ME: I’m sorry. The candidate just accepted an offer from another bank. CLIENT: What?! You told us she loved us, that she wanted to work for us. ME: She did. CLIENT: We’re #1 in our space, you said she liked that. ME: She does. CLIENT: You said she liked the team, and that she thought she would fit in here. ME: She did. CLIENT: I don’t understand, we were thinking about making her an offer. Yes. And while you were THINKING your competition was ACTING. While you waited two weeks to get that last SVP to meet with her, your competition flew her in to meet the key players and had her do a video call with the business parties who weren’t available. While you sat on the knowledge that she was interviewing elsewhere, your competition made things happen and sped up the process. While you waited a month to get a few more people into the mix for "comparison", your competition recognized top talent and made the call. While you debated with HR over salary requirements and asked her for her history, the other bank put out an offer at the top end of the range to ensure the deal was done. Time kills offers. Sr Director level Search/Placement Vanessa.Wergin@gogpac.com text me: 605-809-8558