Lean Terminologies in "The Founder": A Deep Dive (2/2)
Poka-Yoke
Poka-Yoke refers to a practice in Lean of mistake-proofing a process as much as possible. For example, the McDonald brothers designed their kitchen process and layout to minimize the possibility of mistakes: each step of the procedure was followed correctly to reduce the risk of errors.
Now, "The Founder" is much more than a biographical drama; it is a case study in Lean. The innovative approach of the McDonald brothers toward fast food has brought out several core principles of Lean, like value stream mapping, kaizen, standard work, and Just-In-Time production. They not only turned McDonald's into a giant in quick service restaurants but also left valuable lessons for other businesses willing to be lean and constantly improve. Lean thinking is not only meant for manufacturing; it can be practiced in any industry to improve performance and deliver more excellent value to customers. "The Founder" is an invigorating reminder of how lean principles can be potent innovators.
#LeanThinking#TheFounder#ValueStreamMapping#Kaizen#StandardWork#5S#JustInTime#Poka
See, our whole lives we've piggybacked off other people's ideas. We wanted something that wasn't just different, It had to be better. It needed to be ours. And that's what brings us to the biggest cut of all, which was. The weight orders ready in 30 seconds, not 30 minutes. Mecca, we look at each other one night. You thinking what I'm thinking? We're going to have to tear down, rebuild, reconfigure, rethink the whole Dang thing. We're talking about shutting down a thriving business for months. People are going to think we're crazy. We were crazy. And you were gonna love how we did it, ****. You gotta tell him. Tennis court. He brings me out to this tennis court, and he's drawn this line. The exact dimensions of our kitchen. Sink on the right, extruder on the left. Bagging and hood. Hood. OK, Garnish. Garnish. This is burger finish. Got it. And then this is Burger Slide. We could just move those. OK, won't you mix your soft drinks? OK, We bring out our whole staff and we have them go through the motions making pretend burgers and fries. All right, Steve, anticipate that you got to keep the tray level. OK, and **** is running around with this stick marking where all the equipment should be. Tuck in, Tony. Are you going to skip the Pickles? When we're really doing it, they do it over and over, hashing it out, choreographing it like some crazy burger ballet going on over there. Yes. No, no. Everybody stop. Stop. Garnish one, garnish two. You've got Pickles, you've got onions. It's a *** **** hamburger. Come on, clear off. Let's let's clear off. It's time for the pink chalk and then rip your orange. See. See all this open space here? Now we've rearranged the fry situation, so now it's stage left, the deep fryer stage right. Again. That's great. Come on, guys. They're pretty tied up. Yeah, wash it. It's the timing. If the Lazy Susan. Those are finished burgers. You can. Hold it. I still think there's a third version. What do you want to move? You want to move everything back to stage left please? Girl drawing this is better done. Alright, thanks. So I guess I guess. Look, let's assume our battle station. Finally, after about six hours of this, we get it just right. It's a Symphony of efficiency, not a waste of motion. Good form, Jasper. Good. Feel good about those Pickles, ketchup. And here's your Lazy Susan. Put your back into it Seth. And Pickles and pickle and mustard. We take the layout to a builder, custom build the kitchen to our exact specs. The Speedy system has borne the world's first ever system to deliver food fast. It is totally revolutionary and a complete disaster. Why? Opening day cars pull up onto the lot and they start honking immediately because no car hop comes up. You place your order, we try to explain to them they'll walk up window and they are. Or bewildered. Now they're furious. What do you mean I gotta get out of my car? Most of them just cuss us out and drive off. And the few that stay are Mattis. Heck, because they're reading off paper and they've got to discard their own trash. Why? You're doing great. You're doing great. We won't be coming out to the car, but you can just come on up. Welcome to McDonald's. We may have underestimated the learning curve. So by 5:00, **** is calculating how much it's going to cost to go back to driving. But I am not ready to throw in the towel. I go back to our old Hollywood days. I think to myself, we gotta go big with this. We got to put on a shout. So I'd say, **** I want to throw a grand reopening. Gallup premiere. That would put Louie B Mayor to change. So we ran a bunch of spotlights, same ones we used to haul around to the Columbia days. Get sparklers, a juggler for the kitties. It is an advanced people show up in droves. And then the flies there must have been drawn by all the lights and millions of them. It was like a scene out of Exodus. The Pharaoh would have released the Israelites. Total disaster. Now his tell time. The next day, **** and I meet up to discuss going back to the old format, and as we're talking, there's a knock at the service window. I tell them we're closed, we're closed now. These look so cute. Hang on, hang on, what would you like some bag of burgers from you? And I feel bad, so I fire up the grill and I make him a batch. There you are. And as he's walking away from the service window, a car pulls up. And then another. ****. And then another. Hello, welcome to McDonald's. Hello there.
Culture Eats Strategy for Breakfast
As companies look to improve efficiency and eliminate waste through lean manufacturing principles, many rush to implement lean tools like 5S, kanban, and kaizen events.
However, the best lean consultants and practitioners will tell you that focusing solely on the tools and methods is putting the cart before the horse.
Lean is a philosophy and way of thinking - not just a set of tactics.
At its core, lean requires an engaged workforce that is empowered to identify and solve problems.
It demands a culture of continuous improvement where everyone is not only allowed but expected to stop and fix issues rather than work around them.
If you try to overlay lean tools onto an unhealthy, command-and-control culture, they simply won't stick.
The new processes and ways of working will be rejected like a bad transplant by the organization's antibodies.
Instead of becoming a catalyst for positive change, lean will be viewed as another fruitless flavor-of-the-month program pushed down from on high.
That's why any effective lean transformation must start with an honest assessment and realignment of the company culture.
Do employees feel respected and valued?
Are they encouraged to speak up and share ideas?
Is there a real commitment to investing in training and human capital?
Only once an organization has a solid cultural foundation of trust, accountability and problem-solving can the lean techniques be successfully implemented and sustained long-term.
As management guru Peter Drucker famously said, "Culture eats strategy for breakfast."
Rather than rushing into the lean tools, take a step back and cultivate the cultural soil first.
An organization's culture is its DNA - once that's coded for continuous improvement, the rest of the lean techniques have a chance to take root and flourish.
#culturematters#leanmanufacturing
Kaizen: The Secret Weapon of Continuous Improvement (It’s Not as Fancy as it Sounds, But It Works!)
Alright, folks, let’s cut to the chase. You want big results, but you’re allergic to massive overhauls. Enter Kaizen. Sounds like a trendy sushi roll, but it’s really your golden ticket to improvement without the drama.
Kaizen isn’t about flipping your business upside down in a day. It’s about those small, manageable tweaks—the ones that make you look back in six months and say, “Wow, we’ve come a long way.”
Imagine your workspace as that drawer in your kitchen. You know, the one stuffed with takeout menus, loose screws, and that random spatula you’ve never used. Now, instead of emptying it all out and Marie Kondo-ing your life in one go, you decide to organize it bit by bit. One day, you toss the expired soy sauce packets. Next day, you straighten the utensils. Before you know it, BAM! Your drawer is spotless. That’s Kaizen.
Small changes, done consistently, snowball into big results. It’s like brushing your teeth—doesn’t seem life-changing today, but do it every day, and you’ll still have teeth in 20 years.
Why isn’t everyone jumping on the Kaizen train? Simple. It’s not sexy. People love a big, flashy transformation story, not the quiet, gradual improvements. But trust me—slow and steady wins the race.
Ready to take those tiny steps to big gains? Let’s talk Kaizen: www.perf-prog.com. Let’s get a few “small wins” under your belt and see where it takes you!
#Kaizen#ContinuousImprovement#LeanManufacturing#SmallWins#BusinessGrowth#ProcessImprovement#ManufacturingInnovation
Kaizen emphasizes continuous improvement through small, incremental changes that collectively lead to significant advancements. By adopting this mindset, we focus on constant, everyday enhancements, fostering a culture of ongoing development and innovation. This approach not only drives sustainable growth but also empowers individuals to continually strive for excellence.
#change#kaizen#fleks#fleksmodelwww.fleksmodel.com
Certified Scrum Master(CSM®) l Quality Specialist@Amazon Global Operation -Artificial Intelligence l IBM Certified Project Manager | LSSGB| Data Analysis and Visualization
What's Kaizen?
Kaizen is a Japanese term that means "continuous improvement." In simple terms, it's about making small, incremental changes over time to improve efficiency, quality, and overall effectiveness in various aspects of life or work. Think of it like constantly tweaking and refining things to get better results instead of trying to make giant leaps all at once.
Didn't get it? Get me explain it in easier terms :
Imagine you're trying to become a pancake-flipping expert. Instead of attempting a crazy flip right away and making a mess in the kitchen, use Kaizen. Start with small flips, gradually improving each time. Maybe you initially flip pancakes like a beginner chef but, with each attempt, you get a bit more skilled. Before you know it, you're the pancake-flipping ninja at the breakfast table, all thanks to the power of continuous improvement – that's Kaizen!
Kaizen is not something that you implement just in industry standards, we can utilize it in our every day life !
#gokaizen#kaizen#continiousimprovement#projectmanagement#managers#improvement
Assistant Manager | Finance & Project Management | Driving Operational Efficiency, Automation, and Team Leadership | Award-Winning Professional with Expertise in Compliance, Data Visualization, and Strategic Growth
"Refresh" – A Slice of Pizza-Inspired Process Improvement! 🍕
Back in the early days of my career, my friends and I were big Domino’s pizza fans. It was a bit of a luxury back then, but we’d still visit at least twice a month. One thing that always stuck with me was when the staff would shout “refresh!” to signal the pizza makers to check the screen and get started on the order.
That little moment got me thinking, and I decided to bring the same concept to my team. Every morning, I’d send out an email with the subject line “Refresh,” sharing process steps, reminders about quality, and time-saving tips. The feedback was great! The team appreciated how it helped them recall important things they had forgotten.
Improvement ideas are all around us. There’s no such thing as a small or big idea—every little improvement can make a big difference.
If you haven’t already, check out the concept of Kaizen. It’s all about continuous improvement, and it can be a game-changer for your processes.
Over the past 15 years, I've witnessed a remarkable shift in attitudes towards Lean Management in Poland. Back then, when I first wrote about how Lean Management Principles would revolutionize the food processing industry, the response was far from favorable. I can still recall one comment that sarcastically remarked, "Oh, so you will be teaching us how to make lean sausages then."
Today, the landscape has transformed. I find myself supporting a major player in the meat processing market, and the competition is left wondering why this company is excelling. It's a testament to the power of Lean principles in driving success and fostering a culture of continuous improvement.
#lean#tps#meat#processing#quality#strategy
Lean concept and standardized = secret success recipe of the fast food industry⁉️
But….even in this highly standardized industry there is room 👀 for continuous improvement
The chart below the video is called a combination table = focusing on individual performing the operation, considering elements of work, movement, and machine time.
❓ What constitutes the concept of standardized work?
▶ Standardized Work
🔵 Takt Time
🔵 Work sequence
🔵 Standard work in process inventory
▶ Tools
🔵 Capacity board - Measures the maximum capacity at each stage of the process.
🔵 Standardized work diagram - A visual way to see the strategies and sequences of movements in the process.
🔵 Combination table SW - Study of times and movements per operator.
🔵 OBC or YAMAZUMI - It is a tool that can be added in the study of standardized work and has the characteristic of comparing the balance between operators.
Ready to identify & eliminate waste in your processes?
Love the content by Nilson Rodrigues da Silva & Lean Institute Brasil ….although I am not that often eating fast food anymore ;-)
#lean#standardizationEduardo BANZATOIvan CarilloThorsten Ahrens MBA
📢 We just wrapped up our Lean Six Sigma training where we tackled the workflow of a virtual pizza bakery! 🍕 Our team worked hard to streamline the process, cutting down inefficiencies and enhancing productivity. Check out the fun and engaging activities we did to achieve an efficient workflow!
💡 Did you know applying Lean Six Sigma methodologies can significantly improve operational processes? Our team certainly experienced the benefits firsthand. Many thanks to Reinders Folmer Consultancy#MolecularCulture#inbiome#efficiency#team#Lean4Teams