Vena Solutions’ Post

Here we go again! 🙌 🐙 Kraken Digital Asset Exchange is a Finalist for the second year in the 2024 Customer Centricity World Series! Very proud to see that we made it to be a Finalist, in one of the biggest awards ever, competing with over 400 Entries from 150+ Companies in 38 different Countries! #awards #Kraken #LifeAtKraken #customercentricity #customerexperience #ccws

Meet Our Guest Speaker, Bharath Jagannath! Prepare to gain insights from an industry pro in our Customer Centricity Club webinar on August 26th at 3:30 PM IST! 🚀 Reserve your spot now! [Registration link in the comments] #UnlockingCSGrowth #CustomerSuccess #Webinar #GrowthStrategies

Get ready to be inspired by Ed Powers, Our Distinguished Guest Speaker! Unlock a wealth of industry wisdom in the upcoming Customer Centricity Club webinar on "How to Prevent Sales to Customer Success Disconnect?" at 9 AM PST (9:30 PM IST)on 15th September, guided by the expertise of our host, Rupesh Rao, Founder & Chief Executive Officer (CEO) at CogniSaaS.  Don't miss your chance to learn and grow! 🎙️ Reserve your spot now! [Registration link in the comments] #UnlockingCSGrowth #CustomerSuccess #Webinar #GrowthStrategies

Totally agree! Continuous improvement thrives on understanding customer feedback. It’s the best way to pinpoint what’s working and what needs enhancement. Implementing feedback can lead to remarkable growth.

Reflecting on Customer Centricity in Uncertainty Webinar 🌟 At Tetra, we're strong advocates for the power of knowledge sharing, and this webinar was a testament to that belief. It was truly an honor for me to share invaluable insights on this theme alongside Joshua Wexler. 🎙️ Josh and I delved deep into: 👉 Strategies that empower businesses to keep customers at the core, even amidst challenging times. 👉 Leveraging data-driven approaches as a key differentiator in gaining a competitive edge. 👉 Navigating the ever-evolving landscape of customer expectations with agility and innovation. You can catch the webinar recording by clicking the link in the comments below 📹 #CustomerCentricity #Webinar #Tetra #DataDriven #BusinessInsights #KnowledgeSharing #CustomerExpectations #Innovation

⏳ 2️⃣ days to go! ⏳ Time is running out to secure your spot at our Customer Centricity Club webinar! Join us on August 5th and gain practical insights from Amol Pawar and Abhishek Mangaraj. ✅ Register today! https://lnkd.in/d4hHcutq #CustomerSuccess #Webinar #Expansion #GrowthStrategies

If you think customer success management is fluff, take a moment to check out these numbers. 💡The jury is out: Focusing on net dollar revenue expansion - i.e making more money from existing customers - yields higher returns. It’s plain and simple. This approach is particularly beneficial in today's saturated markets, where differentiation is key. The advent of no-code solutions and AI has made entering new markets easier, intensifying the need for robust CSM strategies that prioritize 𝙖𝙘𝙩𝙞𝙤𝙣𝙖𝙗𝙡𝙚 𝙞𝙣𝙨𝙞𝙜𝙝𝙩𝙨 and 𝙧𝙚𝙖𝙡-𝙩𝙞𝙢𝙚 𝙙𝙚𝙘𝙞𝙨𝙞𝙤𝙣-𝙢𝙖𝙠𝙞𝙣𝙜. Customer relationships, long-lasting partnerships and data-driven insights stand at the core of it all. This week, we were extremely proud to announce our newest investment into this space: VENMATE - they're changing the game in CSM. 👏 Congrats to our partners Jonathan D. Cordero and Gregor Henrik Unger who led this deal on our behalf. ➡ Slide to check out out the numbers below. 🤓 #weinvestbeforeinvesting #CSM #customersuccess #VCinsights References in the comments. ⬇

In our fourth and final pillar of customer intelligence (CI) strategy success we look at Operations and Support. This covers your ability to deliver market-leading CI in terms of infrastructure and operational set-up. In our new report ‘Customer Intelligence – How well do you understand your customers?’ you’ll find details about the other three pillars plus a CI maturity framework, real-world CI insight from top brands, and a roadmap for advancing your brand’s CI. Download the report here: acxiom.info/3NXntQo #AcxiomInsights

📰 Industry News Wednesday 📰 Stay ahead of the curve with the latest industry news and trends! At ACG Consulting, we're committed to keeping you informed about the developments shaping the business landscape. 💼 Today's Headlines: 1. "Revolutionizing Customer Engagement with 10 Expert Tips" 🔥 Stay tuned to discover how this breakthrough technology, featured on Business News Daily, is transforming customer engagement. Read more: ➡️ https://buff.ly/3hLzIye 2. "Small Businesses Success Stories: From Startup to Remarkable Growth" 🚀 Learn from the inspiring success stories featured on NYSBDC. Discover how a small businesses transformed its online presence to achieve remarkable growth. Read more: ➡️ https://buff.ly/3Op6Y10 At ACG Consulting, we believe that knowledge is the key to driving innovation and success. Embrace these industry insights and seize new opportunities for your business. Share your thoughts on the news or let us know if there's a specific topic you'd like us to cover next! #IndustryNewsWednesday #BusinessTrends #InnovativeInsights #KnowledgeIsPower #StayInformed