We’re shining the spotlight on Vijai Ekambaram—one of our #VerizonWomenInTech who’s on a mission to make an impact. Vijai helps bring necessities into India’s government schools and sponsors higher education for students. She also contributes to a foundation that empowers blind entrepreneurs. 👏 Thank you, Vijai, for being such a strong force for good. Join her in #VZIndia: https://vz.to/3AscUSl #CitizenVerizon
In May, I qualified for an early upgrade and returned my old device. On June 8, 2024, I received confirmation from Verizon that they had received my device. When I followed up in July, I was told the credit would be applied by the next billing cycle. In August, I received a disconnection notice despite paying my regular bill, including upgrade fees. A representative set up a payment arrangement for August 23rd and promised to follow up but never did. My service was disconnected during a business meeting, and I spent four hours at a Verizon store with no resolution. I was forced to make a $652 payment, most of which should have been credited. Afterward, I called Verizon and provided my ITTS ticket number. The representative assured me they would monitor my account, but as of September 5, 2024, I have not heard back. When I called again today, I spoke with a representative who was dismissive and unhelpful. After escalating, a supervisor only offered to credit me a $20 reconnection fee, which is unacceptable given the time and frustration I’ve endured. This situation is unprofessional, and as a long-time customer, I expected better. I’m now considering switching carriers and will not hesitate to share my experience publicly.
Imran Ahmed
2mo
Congratulations! dear Vijai Ekambaram you have been an inspiration and role model for a lot of aspiring leaders
Vijai Ekambaram's dedication to making a positive impact through education and empowerment is truly inspiring! Keep shining bright and making a difference, Vijai.
That's inspiring! What kind of support do you need to help Vijai reach more people?
Well said and done
Brindha Jayapaul
2mo
Bravo 😊
Truly inspiring Vijai Ekambaram for doing this yeomen service for several years with passion
Nandhini R.
2mo
Great!
Power BI | Python Programming | SQL | Currently Pursuing Graduation At St. Joseph's Degree & PG College
2moVerizon #VerizonWomenInTech is an initiative by Verizon that supports and empowers women in technology roles within the company. It aims to foster a community where women technologists can connect, share experiences, and grow their careers. The program focuses on mentoring, professional development, and creating opportunities for women to excel in the tech industry. By promoting gender diversity and inclusion, VerizonWomenInTech seeks to inspire and advance women in technology, helping to close the gender gap and drive innovation within the organization. Verizon🎓🎓