Vetted Health’s Post

Transcript

And the rates that this is happening is like nothing I think anyone's ever seen, but technology is this disintermediation is like just this crazy face right now. What do you think is going to be the most impactful with technology in the next two years? I think instead of reporters focusing on tasks that are out bounding and trying to nurture a database, I think the biggest change is if you do the right stuff, there'll be more time with the recruiter to talk to the clinician versus doing the task on the front end of sourcing. Even some of the screening. I think you're going to be able to get, you know, down to the 20 or 30 yard line. We do believe that like the the human touch, especially in this industry. With the clinicians, it's really important. I do not see that going away. We've always said, do you wanna go gorgeous technology and have humans behind the scenes and making things happen. And I think that's gonna be the biggest change is there's things that are happening today. Some of the easy questions, maybe the common questions you get around payroll credentialing questions, those are going to be answered by a bot and they're going to be quick, responsive and even emotional. You know, intelligence built into where I can say, hey, this person's upset. Let's get transferred to a live human immediately. I think asked us for your key. Yeah. So I think in the next couple of years, voice chat, voice chat bots are going to get extremely good. So they're gonna get good to the point where you won't be able to know that it's a robot. Do you think that will impact the recruiting industry, or do you think humans will always be behind the phones, communicating with clinicians? Yeah, I I think you're spot on. I think it's way faster than two years. Ohh. You know, I had anything. I think it's sold one year at the rate that we're seeing these bots learn. You know, all the stuff is coming out. I don't spend with chat. You'd be T4. Oh, you know, just yesterday I was like, wow. Like some of the stuff, the images, the videos, the advice that you could put in there shouted with GT form. So it has a voice chat feature. Have you tried the chat? No, that's the new one. Just came out right, the boy shot. Yeah, yeah. So you can chat with it and it's getting much faster and it's responsive. So originally it would take it a couple seconds to respond. So it sounds really unnatural. Now we're responds almost immediately and you can interrupt it in mid sentence. So it sounds like a really natural conversation. I don't think it's there yet, but I think you're right. Like the time frame is maybe within a year there. It's going to get to the point where if you fine tune it well enough based on historic conversations that your recruiters having based on historic chats. It might be able to take over conversations and clinicians won't know that it's a robot. Yes, especially, you know, like I said. You know the answer I do believe you still are gonna need like good. Sadly humans behind the scenes on being able to connect the dots with these clinicians and I genuinely build some relationships and but some of the questions you asked on the front end. I think will you know that's supposed to be served up to a recruiting at the phone and know desired location shift a all that stuff is easy.