Victoria Hartson’s Post

Whether you are running a hotel, a restaurant, a café, a wedding venue or any other hospitality setting, a working kitchen presents a number of fire hazards that can escalate if not properly monitored. Get our top fire safety tips here ⏩ https://bit.ly/3FmkAox

Turning No into Yes: Efforts to Seat Every Guest! We have all been in the situation where a guest tries to book last minute or just turns up and claims they booked. It can be tempting to say NO straight away, I admit, but what if we start with YES and try our best to keep the guest in the venue? It not only makes financial sense, but being hospitable and showing care will make them feel better than a straight NO. So watch this funny video and try to start with YES! #hospitality #hospitalityindustry #restaurant #trending #management #guest

For those who wish to begin their journey in the world of waiting tables, or for those aspiring to become excellent waiters in fine dining establishments, or for managers who lack the time to personally train their waitstaff, this course is tailored for you 🔝 🔝 #finedining #hotel #foodandbeverage #training #hospitality #waiter #management #hospitality

𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐭𝐨 𝐬𝐚𝐯𝐞 𝐨𝐧 𝐩𝐞𝐫𝐬𝐨𝐧𝐧𝐞𝐥 𝐜𝐨𝐬𝐭𝐬 𝐚𝐭 𝐲𝐨𝐮𝐫 𝐡𝐨𝐭𝐞𝐥? Discover SUPPER! With our all-encompassing food system, any member of your staff can serve high-quality dishes easily - any time of the day or night. This allows you to maximize your staff's potential and streamline processes. Learn more through the link below. 👇 🐿️ #SUPPER #hospitality #hotelmanagement #staffing

Unobstructed egress isn't just a legal requirement; it's paramount for restaurant guest safety. Clear pathways ensure swift evacuation during emergencies, fostering a secure dining environment. It's crucial to prioritize safety measures, a cornerstone of responsible hospitality. DOIT has created a 'leave behind' that can be left at a restaurant when you encounter that blocked exit, as we all do! Joseph Hendry, PSP, CLEE #DOITTraining #SafetyFirst #RestaurantSafety

Fine Dining Mindset: How Waiters' Mentality Shapes Fine Dining Prosperity https://lnkd.in/eeqPnCi #waiter #waitress #finedining #restaurant #hotel In the world of fine dining, being skilled and knowledgeable is only half the battle. Without the right mindset, even the most seasoned waiter will fall short of their true potential. It's the mentality of approaching each shift with the intention of providing exceptional service, of consistently exceeding guests' expectations, that sets apart the truly successful waiters. Because when your mindset is aligned with excellence, everyone thrives. Guests leave happy and appreciative, and the rewards, both financial and personal, flow abundantly.

Understanding the numbers in your businesses is key to plan for future success. Here's how to monitor and maintain yor margains https://lnkd.in/epGtwE7h #hospitality #restaurant #coaching

A strategic approach to a hotel's food & beverage approach can drive revenues. This requires hotel restaurants to shift from having a generic image to creating memorable dining experiences that attract both hotel guests and local patrons. Check out these strategies for making hotel restaurants stand out from the competition and compete with popular standalone eateries. ✔️ Develop a unique concept that aligns with the hotel's overall brand and reflects the local context. ✔️ Prioritize high-quality ingredients, creative dishes, and impeccable service to exceed guest expectations. ✔️ Source local ingredients and incorporate regional culinary influences to create a sense of place and attract local diners. ✔️ Design an inviting ambiance with thoughtful decor, music, and lighting to complement the dining experience. ✔️ Train staff to deliver attentive and personalized service that caters to individual guest preferences. ✔️ Cater to non-hotel guests by actively promoting the restaurant in the local community. ✔️ Give the restaurant some operational autonomy to allow for menu innovation and marketing tailored to its unique concept.

A strategic approach to a hotel's food & beverage approach can drive revenues. This requires hotel restaurants to shift from having a generic image to creating memorable dining experiences that attract both hotel guests and local patrons. Check out these strategies for making hotel restaurants stand out from the competition and compete with popular standalone eateries. ✔️ Develop a unique concept that aligns with the hotel's overall brand and reflects the local context. ✔️ Prioritize high-quality ingredients, creative dishes, and impeccable service to exceed guest expectations. ✔️ Source local ingredients and incorporate regional culinary influences to create a sense of place and attract local diners. ✔️ Design an inviting ambiance with thoughtful decor, music, and lighting to complement the dining experience. ✔️ Train staff to deliver attentive and personalized service that caters to individual guest preferences. ✔️ Cater to non-hotel guests by actively promoting the restaurant in the local community. ✔️ Give the restaurant some operational autonomy to allow for menu innovation and marketing tailored to its unique concept.

Teaching your staff hospitality is essential in the restaurant industry. 🍽️ Being hospitable is key because you never know who you're serving or what kind of day they've had. ✨ Who knows... they may leave you a life-changing tip! 💰 Great conversation with Jill Overdorf on Everyday Kindness with Hospitality. #Hospitality #RestaurantIndustry