VKore Solutions LLC’s Post

Position- Service Delivery Manager Location- Lewisville, TX-Onsite Employment type- Contract Key Responsibilities- · Experience in setting up Incident, Problem Change processes. · Understanding of Map Gap of processes between two organizations and setup a unified process · Has operational know how of executing this process · Must be an ITIL certified with strong process governance background · Strong stake holder management · Strong negotiation skills as the role requires to derive and implement a win process and execution between three organization · Good understanding of SLA framework and establish internal OLAs for the team · Should have experience of transition lifecycle of processes Please share resume over- Rishab@vkoresolutions.com / Sam@vkoresolutions.com Thanks. VKore Solutions #servicedelivery #C2C #vendors #hotlist #manufacturing

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Business Development Executive at ByteForce IT

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