Vodafone Idea Limited’s Post

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This World MSME day, we have launched the enhanced version of our ReadyForNext digital assessment tool along with India’s largest ‘MSME Growth Insights Study Volume 2.0, 2024’ report. Are you ready to uncover hidden business insights? Know more: https://rb.gy/rrb81i

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35,614 followers

This World MSME day, we have launched the enhanced version of our ReadyForNext digital assessment tool along with India’s largest ‘MSME Growth Insights Study Volume 2.0, 2024’ report. Are you ready to uncover hidden business insights? Know more: https://rb.gy/rrb81i Arvind Nevatia , Rajeev Mehta , Roerich Kaushal, Anil Daryani, Rajeshkumar Sitaraman , Alok S., Juhi Chaturvedi #ReadyForNext #MSME #WorldMSMEday #Digital #DigitalTransformation #DigitalAssessment #DigitalBusiness #BusinessGrowth #BusinessAdvice #SMB #SmallBusiness #Insights

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Amit Choudhary

Transformational MIS Manager | Ecommerce Expert | Data Analytics Leader | Ex Wipro | Ex Tech Mahindra | Ex Pacific Global | Mumbai Shoppers

3mo

My experience with Vodafone has been extremely disappointing. My nephew's phone number - 96577 91684 which is registered under his father's name, was deactivated due to an incorrect bill of Rs. 800. Despite raising a dispute through customer care, no action was taken, and the number eventually became inactive. Recently, my nephew's father visited a Vodafone store to reactivate the number. After explaining the situation, the store employee demanded Rs. 2000 to activate it. When questioned about the high amount, the employee rudely responded, "If you can afford it, pay up, or leave. The number has been given to someone else. If you want it, pay the money or get out of the store." When I contacted customer support again, they confirmed the bill amount was indeed Rs. 800 and advised visiting the nearest store with the necessary documents for activation. This ordeal raises a crucial question: does Vodafone genuinely care about their customers, or are they just wasting our time and insulting us in the process?

Gauraav Saran

Initiator|Social Training Partner|Certified POSH ACT Trainer|Team Management|Customer Relations|Field Service Delivery|Retail Management|QA|Collection & Retention|Tech Savvy|SCM|Call Center|Process Trainer

2mo

MSME will kick you on the back and throw out, you culprits cannot provide network and services to retail segment, how will you keep your faith with MSME customers. By giving location based BTS but what when they travel beyond that....inke jhaase mein mat aana, kabad network or services hain.

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