Volantio’s Post

How can your airline easily identify passengers willing to change their flights in exchange for incentives? This is where Amadeus technology partner, Volantio, comes in with their solution to help airlines optimize their revenue and customer satisfaction by offering flexible rebooking options to passengers. Watch our video where Volantio's Azim Barodawala discusses the benefits of the partnership and its value for the airlines with Peter McAneny, Head of Airlines Solutions Partners. #RevenueManagement #TravelerExperience #Volantio #Amadeus

Watch Ursula Silling (CEO) and David Turton (CTO) at the World Aviation Festival 2024, as they explore the key role of digital transformation in the airline industry. In this insightful presentation, they discuss the evolving expectations of travellers and the necessity of providing a seamless digital experience to build customer trust and loyalty. They also explain what airlines can learn from successful brands like Deliveroo and Uber, focusing on personalisation and convenience. Hear about the importance of creating a culture of experimentation, leveraging technology to enhance customer journeys, and promoting collaboration with customers. #airlineindustry #customercentric #digitaltransformation

We received some response after publishing a video of the Measure Anything Model in action. Question was if it works for suit cases. And indeed it does. The accuracy is about 1 cm, which is good enough for many every day measurement tasks. This tech has potential to be integrated into online check in processes to enable planning of carry on baggage storage allocation onboard the plane. Planning baggage allocation upfront can reduce variance in boarding times which in turn will reduce risk of delayed departures. Airlines could also present a dynamic pricing model based on exact baggage sizes, which can further reduce flight ticket prices in order to gain market advantage. This is aligned with the general "you get what you pay for" trend. Simultaneously, customers can be relieved from stress due to anxiousness related to carry on baggage restrictions. Simply capture a photo of your luggage and everything will be handled for you, in a fair and verifiable way. Altogether, efficiency, cost reduction, profit margin and customer satisfaction are four key point indicators which can be improved by utilizing this tech. Maybe Ryanair - Europe's Favourite Airline and Ryanair Labs can use this to their advantage?

Discover how flight and passenger scoring systems are transforming the way airlines handle disruptions. From prioritizing critical flights to offering personalized assistance to travelers, these advanced technologies help airlines minimize delays, control costs, and enhance customer satisfaction. With solutions like VoyagerAid, your airline can turn disruptions into opportunities for loyalty. Learn more: https://lnkd.in/gSXmeV6 #AirlineTech #DisruptionManagement #VoyagerAid #AviationInnovation

Not only are Fly[XYZ].com domains renowned, memorable, and easily accessible for airports, but they also offer significant benefits to tenants offering products and services at or near an airport. Just like 'call forwarding,' Fly[XYZ].com domain names can be easily redirected to an airport tenant’s website, helping to market their presence at a specific airport, improve online visibility, and enhance customer engagement. #TypeInTraffic #MemorableTraffic #IncreaseTraffic #Growth #AirportRevenue #AncillaryRevenue #AirportMarketing #Campaigns

Did you know? 90% of airlines are now investing in Disruption Management Software! 🚀 This innovative tech is revolutionizing how airlines handle disruptions like delays and cancellations, ensuring smoother journeys for passengers. It's not just a trend—it's a game-changer for operational efficiency and customer satisfaction. If you're in the airline industry, consider jumping on board! ✈️ Book a discovery call: https://bit.ly/4aAlBYo #TravelTech #Aviation #DisruptionManagement #Airlines #Innovation #TravelIndustry #TechTrends

rePUSHTI at the Arabian Travel Market 2024! Stop by #TT3308 and discover how rePUSHTI is revolutionising the travel industry. Our platform not only optimises costs but also simplifies operations by integrating everything from re-verification to communication in one convenient place. Don't miss the chance to see how we can streamline your operation processes and enhance customer engagement. See you at ATM 2024! #atm2024 #arabiantravelmarket #traveltech

Wizz Air's recently launched unlimited flights subscription scheme has generated a range of reactions. While some passengers praise the value and flexibility it offers, others have raised concerns about the airline’s service quality. This divergence in opinions underscores a notable divide in customer satisfaction, pointing to varying experiences and expectations within the budget airline sector. #WizzAir #AirlineSubscription #CustomerExperience #AviationIndustry #TravelInnovation #ServiceQuality #PassengerFeedback #AirlineTrends #dailydawns

While Volaris Quadrants doesn't officially start until tonight, I already got chatting with people from similar businesses to ours - and discussed how you increase customer satisfaction as you scale🤔 Great conversations learning from leading software companies around the world. 💡💡💡 #VolarisQuadrants2024 #Quadrants2024 #bestpractise

🚀 **Enhancing Customer Experience at Airport Check-Ins: A Moment of Truth with Southwest Airlines!** ✈️ Imagine stepping up to the check-in counter, dreading a long wait, but instead, you're greeted by a friendly Airlines agent who quickly and pleasantly checks you in. No stress, no fuss—just a seamless experience that leaves you wowed. These quick moments of truth don't just make your day—they transform the entire customer experience! By pre-checking customer documents while they wait in line, agents can focus on making the final interaction smooth and impressive. This strategy not only improves the flow at check-in counters but also decongests lines, leading to better airport efficiency and higher customer satisfaction. This approach is key for airports and airlines striving for top-notch ratings. As a customer experience expert with extensive experience in airline operations, I know how crucial these moments are. Let me help your organization implement these game-changing strategies to elevate customer satisfaction and operational efficiency. Looking for consulting or full-time opportunities to bring these insights to life! #CustomerExperience #AirportOperations #SouthwestAirlines #QuickCheckIn #AviationInnovation #AdaniAirports #GMRAirport #IndiGo #SpiceJet #AirIndia #Bial#Vistara #CustomerSatisfaction #AviationConsulting