#MeetMetro - Christopher Cornwell has built an impressive career at Metro spanning two decades. Starting part-time during high school, Chris balanced his work at Metro with summers and weekends throughout college. His dedication continued post-graduation, alongside some time with the deep-sea union. Chris ascended through various roles, from superintendent to terminal manager, eventually becoming Director of Operations for the Gulf. His fortitude has been instrumental in Metro's success in the gulf region.
Let’s hear more from Chris:
Q: How did you get such an early start with Metro?
A: My dad worked for Metro (Suderman) for 44 years before retiring so I have been on the docks since I was a kid. I would go with him any chance I could to see the trains, vessels, and spend time with him.
Q: How has the industry changed during your career and how have you adapted to those changes?
A: There have been many changes in the industry, safety being the biggest. While it has always been important in the industry, the positive changes in preventative measures, strict enforcement, defined SOPs have yielded great results.
Q: Describe your terminals and the cargoes you handle.
A: In Galveston, we manage bulk grain, fertilizer, military, steel, sacked cargo, cattle, explosives, various project cargo, and wind, our top commodity. In Houston, we handle bulk grain, slag, sacked cargo, lumber, steel, and other bulk and break bulk cargoes. In Corpus Christi, we primarily focus on bulk grain.
Q: Have you ever had a project not go as planned?
Countless. In this business it's common for things to not go as planned. Whether it’s a ship crane going down, a loading spout out for repairs, or a city department denying your permit, you have to expect the need for a plan B. If you’re lucky plan B gets it done and you don’t end up halfway through the alphabet.
Q: What's the most innovative solution you've come up with to solve an issue?
A: Two team efforts come to mind. First, in Galveston, we collaborated with BNSF to lease land and build a wind cargo laydown yard with rail siding, doubling our storage capacity and train call potential despite numerous challenges. Second, in Houston, we developed a custom inventory system with our IT team, operations, and a 3rd party consultant. This system, far superior to any available off-the-shelf, provides customers with 24/7 live inventory access and greatly improved our organizational efficiency, securing us a key customer and a competitive advantage with a 99.5% accuracy rate.
Q: What accomplishment are you most proud of?
A: It would have to be our success in handling wind cargo. When we started, we had no cranes, rail sidings, or knowledge of handling these components. We've grown to have 2 rail sidings designed for wind cargo (1 built by Metro, 1 by the Port of Galveston), 8+ cranes from 150 ton to 1000-ton capacity, several laydown yards, and a reputation of being the best when it comes to handling wind components.
Well done mate, let’s see if we manage another 20 years pal. Xx