Voyce’s Post

🗣👤 "Be quiet and listen!" How many times were you told this as a child? 𝐋𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠 is an important skill, and most people need to be quiet in order to listen attentively. Not so for conference interpreters... We had to learn the skill of speaking and listening at the same time – no mean feat! It takes hours of practice to develop this skill, which is why you should work with interpreters who have the necessary training and experience. As we celebrate #WorldListeningDay, focus on being quiet while other are speaking. Unless, of course, you're in the booth interpreting for a conference.

french lessons

As AI systems become more sophisticated at understanding natural language, new challenges arise in handling the nuances between different dialects and locales. For example, an American English speaker would spell "color" while someone from the UK would spell "colour." Similarly, a drug may have completely different names in the US versus the UK or Australia. These differences can trip up AI systems that aren't specifically tuned to handle multiple dialects. It's like asking "what shade of gray is this?" without any additional context - there's no one right answer. The system needs more information to home in on the correct meaning. To overcome this, AI training data needs to include diverse sources from different English-speaking countries. The models then need to learn when to switch contexts based on cues like spelling variations, vocab choice, etc. It's not impossible, but it requires thoughtful tuning and testing to ensure the AI understands the many nuances between flavors of English. The same approach applies for non-English languages. Training datasets and queries need to be tailored to the specific locales the AI will deal with. There's no one-size-fits-all model - customization is key. With careful iteration, we can develop AI flexible enough to smoothly transition between dialects and sub-languages. But it takes consideration of the unique challenges around language variation. #ai #artificialintelliegence

Scottish English ;)

The future of AI!

In the great race of speed to market within digital banking, make sure you're not blinded by the speed of getting something out there. Taking time in the scoping, planning, and testing phases in your channel development to offer quality and frictionless experiences will remain key in successful adoption and growth. Remember, if you put a channel out there which has a poor UX/CX, you will lose more customers than if you are slower to market with a great experience. If you're looking for ways to implement digital strategic solutions to meet the preferences & behaviors of your customers or members, let's connect. We can look at assessing your organization and come up with a plan, whether you are looking to serve Scots or not! #clapromise #digitalreadinessassessment #strategicplanning #CX #UX #communitybanking #creditunions

That's how you start th year mate

voice recognition

Prepare for the coming of AI voice recognition 😆😆😆😆😆😆😆

When you work is compared with tango. 💃 Check in the video below the feedback provided by Fjolla Spanca, participant of the latest workshop I delivered on assessment of proposals.