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What action do you take after a user purchases on your website? 🤔 In a recent episode of the CRO Wizards series, Ian Fong, Managing Director at Experior, spoke about an often neglected part of eCommerce – the post-purchase journey. 💡 Ian explains how eCommerce brands heavily focus on acquisition and similar metrics. However, once that is done, they fail to engage with the customers, which impacts another key metric – Lifetime value. 📉 So, how can you avoid this mistake and build a long-term relationship with your customers? 💬 Ian answers this and many other important questions on the VWO Podcast. 🎙️ Check out the episode now! ⬇️ Spotify: https://lnkd.in/gm6xUk7m YouTube: https://lnkd.in/gKRk-DFx VWO is a NORA Solution Partner. Visit our page in the marketplace: https://lnkd.in/gJpiRAuP #eCommerceSales #PostPurchaseJourney #LifetimeValue #B2BPodcast #ConversionOptimization #CROWizards #VWOPodcast

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