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Your Boss is not your investor :) THE CUSTOMER. If you still say like "ya ya" (in your mind) but don't realize it, my dear founder friends. You can replace investors anytime by raising the next round, and giving them exits, but you can not replace THE CUSTOMER if you want to sustain your business, focus on REPEAT CUSTOMERS. Plan how you can have customers stay with you for the next 20 years, using your services and paying you irrespective of your funding rounds and PRs. The companies I worked with, their customer tractions remain the same upward even though couldn't raise next round. Funding PRs are read by either other founders copying your business model (call it inspiration) or investment associates to make data of trends.... usually your customers never go and read your funding rounds and pay you for your product :) They look for value for their money. Raising the first round, then deciding the second round, and then the next big valuation round is a vicious cycle. 1. Focus on your business all the time. 2. Alliance with Corporate for Scale. 3. Give a "Fund Raising Efforts" contract to someone to save your time. If you do not know, raising an equity round takes 6-12 months sometimes 18 months (even you get "yes" from investors) but your customer can not wait for your next product when the market is changing so fast that your current version is outdated anytime within 6 months (the time of technology changes) Dear Founder, you are not born to make pitch decks :) in your entire life and have a beer at every startup-mixer event.... rather go and get feedback from your customers who have stopped buying your product and services :D PS: I have been meeting many founders these days, above is the 2 cents out of that : DM me if you need any help. #funding #founders #investors

One of the many reasons that I love the Quickpage team. Not only do they provide a top-notch platform, they create a partnership for continued growth! Tips and training, tools and support that ensure that clients are always equipped to thrive in the digital landscape! If you're looking for a true sales game changer, swap the lengthy emails for a quick, personalized video!

Are you spending the day digging up warm customers and trying to close 1 or 2 more deals? Here is a couple quick ideas to help! 😁 1- 📲 If your customer does not pick up the phone, leave them a message and let them know you are sending them a video with more info! Show them you care!  2- 🚗 Go stand next to the car they test drove! Make a video reminding them of WHY they loved that car. 3- 💰 Are finances the issue? Make a quick video with a finance team member and tell them HOW you are going to fight for them! Be EXCITED! Ultimately, video builds TRUST! 

DISCLAIMER Although the author has made every effort to ensure the information in the posts was correct at press time, the author does not assume and hereby disclaims any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause. Opinions presented on the LinkedIn platform are those of Karen Midkiff of Pineapple Fin LLC. Any resemblance to actual persons, living or dead, or actual events, or actual companies is purely coincidental. Any resemblance to actual persons, living or dead, or actual events, or actual companies is purely coincidental. Last updated Oct 3, 2024

We lost our biggest $$$ client… I initially saw this as a big failure Constantely thinking about what I could have put the money towards, 👉🏼 new hires, 👉🏼 new systems, 👉🏼 paying off dept… However, flipping the script totally changed the game for me and my biz. Like most people I’ve had 👉🏼 failed launches, 👉🏼 failed meetings, 👉🏼 failed campaigns, 👉🏼 failed relationships, the list goes on and ON! Instead of dwelling on the 'fail,' I started focusing on the lessons it had to offer. Reminding myself that everything happens for a reason and that the ‘failure’ is leading me towards something bigger and better brings me peace! Your response to failure outweighs the failure itself. You have the power to choose your reaction. Reflect on that. Comment someone who needs to read this! Pic context: Eating panttone the size of my head also works wonders for dealing with failures 😁

Avoid quoting prices over the phone. It may be tempting but, it can lead to misunderstandings and dissatisfaction. Listen as David provides an alternative solution. https://lnkd.in/eYfZZtAJ #CarSalesTraining #ServiceAdvisorTraining #DavidLewis

𝗧𝗵𝗲 𝗕𝗶𝘁𝘁𝗲𝗿 𝗞𝗼𝗹𝗮 𝗘𝗻𝗰𝗼𝘂𝗻𝘁𝗲𝗿: 𝗔 𝗟𝗲𝘀𝘀𝗼𝗻 𝗶𝗻 𝗩𝗮𝗹𝘂𝗲 𝗮𝗻𝗱 𝗖𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝗰𝗲 On my way to the office yesterday morning, I witnessed an exchange that left a lasting impression on me. Our bus stopped by an elderly man selling bitter kola. The bus driver asked him, "Baba, do you have bitter kola?" With confidence, the old man responded, "Yes, I have it," and proceeded to show the driver his product. However, just as quickly, the driver changed his mind and said, “Baba, I won’t be buying it anymore,don't be upset .” What happened next struck me deeply. The old man calmly replied, “𝙒𝙝𝙮 𝙨𝙝𝙤𝙪𝙡𝙙 𝙄 𝙗𝙚 𝙪𝙥𝙨𝙚𝙩? 𝙔𝙤𝙪’𝙧𝙚 𝙩𝙝𝙚 𝙤𝙣𝙚 𝙬𝙝𝙤 𝙣𝙚𝙚𝙙𝙨 𝙞𝙩.” 𝘞𝘰𝘸. Those words resonated loudly in my mind. Despite his age and humble appearance, the seller understood the value he brought. He wasn’t fazed by the driver’s change of heart because he knew the driver wasn’t doing him a favor by buying the bitter kola. It was an equal exchange value for value. This interaction reminded me of a crucial lesson, one that applies both in business and in life: • 𝗔𝘀 𝗮 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗼𝘄𝗻𝗲𝗿: People shouldn’t feel the need to buy from you out of pity or as a favor. The focus should always be on offering a product or service so valuable that they choose you because they truly need it. • 𝗙𝗼𝗿 𝘁𝗵𝗼𝘀𝗲 𝗶𝗻 𝗰𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝘀𝗽𝗮𝗰𝗲𝘀: Always understand the value you bring to the table. Be so good at what you do that you can confidently place a price on your expertise. Don't undersell yourself—know your worth. In the end, it’s about recognizing that value isn’t about favors. It's about confidence in what you offer and ensuring others see the need for it too.

Avoid quoting prices over the phone. It may be tempting but, it can lead to misunderstandings and dissatisfaction. Listen as David provides an alternative solution. https://lnkd.in/ecZwwKP7 #CarSalesTraining #ServiceAdvisorTraining #DavidLewis

Yesterday I posted about a freak accident that wasn’t my fault. But I was told based on the system, it would be considered my fault. So I’ll have to bear the cost. Well, I didn’t accept that at face value. To help solve this dicey problem, I reached out to someone who cared deeply about his clients and their cars like it was his own. His name? 伟强 (WC) from Khek Joo Motor. I have known WC for more than 20 years. He cared about me as a person. Not my business for himself. WC helped me made my point that a lorry(truck), should not move into a Yellow Box when traffic ahead is heavy, especially when they have stopped outside the yellow box to allow merging traffic to enter. How did he manage to do that? By getting a lawyer he trusted to make the case. Outcome? I got compensated for it. The cost to the counter party was a whopping $7K, I last heard. It’s when people care about you personally like some employers care deeply about their staff, that makes all the difference. Stay tuned to learn about an experience I had with a company that rarely care about their vendors and their staffs. And it shows in their staff and their bottom line. Next Post: 🔔 See Related Post: https://lnkd.in/gt_Dd7uK How to Assess People for the Right Attitude: https://lnkd.in/gPbJHCJX My Claim to Fame: https://lnkd.in/g9xHWEAt If you are sane enough, hit 🔔 for my next post on #inspiration, #motivation, and #perspiration. Like | Comment | Share

Deception is a two-way street! Last month, a customer promised to get an order form signed by month's end. The IT Director was adamant—it was within his authority, and they needed to get this done. However, in the final hours, they involved the VP, who acted as if they hadn't seen the project and claimed their approval was necessary. The VP asked the same questions you'd covered with your Director contact weeks earlier. While these were valid questions they were covered already and now it’s the last day of the month. The deal pushes! Did they deceive you? Perhaps… More likely the Director believed everything he told you and simply made a mistake. If we're going to label mistakes as lies, then I personally have quite a few to own up to!!! The real issue is that we allowed this to reach the VP's desk on the last day of the month. We failed to manage the process properly. In fact, We misled them when we claimed we had everything we needed. Or was that a simple mistake? The moment you frame it as their deception and their problem, you distance yourself from being part of the solution. Own it. Solve for it.