These are 10 things I wish I knew when starting in sales.
Pt 1.
In no particular order.
1. 𝗜𝘁'𝘀 𝗻𝗼𝘁 𝗮 𝗻𝘂𝗺𝗯𝗲𝗿𝘀 𝗴𝗮𝗺𝗲. - You will be told this by amatuer sales folk who have no concept of control. The lottery is a numbers game, why? - you have no control.
Control means of your:
• feelings
• reactions
• communication
• behaviours
• process
• attitude
2. 𝗣𝗘𝗢𝗣𝗟𝗘 𝗗𝗢𝗡'𝗧 𝗕𝗨𝗬 𝗣𝗘𝗢𝗣𝗟𝗘 - again, another BS line told by folk in sales who can't actually explain why they sell. People buy people LIKE THEM.
What this means, and I wish I had done this, is take a personality test. Figure out what your personality type is. Then, if you have the ability, find a sales function where you are selling to people LIKE YOU.
Take DISC profiling. If you're a D then look for sales selling to CEOs/MDs/ Busines Owners. If your an S I'd go into recruitment. If you're a C - look at engineering, law, accountancy.
Seriously- the "he's a natural saleman" you meet - by chance fell into a sector selling to folk like themselves. You don't have to chance this, you can design it!
3. 𝗬𝗼𝘂 𝗵𝗮𝘃𝗲 𝘁𝗼 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝗽𝘀𝘆𝗰𝗵𝗼𝗹𝗼𝗴𝘆. I am not kidding, You don't need a degree - but you'd be best to spend your time reading books on why people behave, act and respond they way they do. Selling is a complex (but masterable) game of human behaviour. Ditch the "sales books" - they all spout the same dated sh*te.
4. 𝗬𝗼𝘂 𝗵𝗮𝘃𝗲 𝘁𝗼 𝗯𝗲 𝗮𝗻 𝗮𝗰𝘁𝗼𝗿. I get emails all the time complimenting me. The main comment is "How do you get your tone so spot on?"
I pretended (acted) until it became my communication style. I would act like I was a ball breaking CEO, successful and a 10 outta 10 in self esteem (when I wasn't) I then toned it down, to be a self assured, comfortable in my skin, assertive but nurturing kinda guy.
Eventually what starts of as an act becomes your style. This is why knowing your personality is important.
5. 𝗬𝗼𝘂 𝗡𝗘𝗘𝗗 𝗮 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲. Selling is not winging it. It's not great presentation skills. It's not just do this a lot and it'll work. Yes, anything done, even something bad, will work when done in volume. A broken clock is correct twice a day. Not by design though.
Structure requires you being in control. It means you determine the journey. Most sales people follow the prospects buying process.
NO. You're not there to learn how to sell to them - they're there to learn how to buy from you.
Sales folk hate structure and and control because it means accountablilty. Losing on price means "not my fault Guv'" as opposed to - I screwed up.
Want the next 5 tips?
Then say so in the comments. A new tip for evey 20 YES's tomorrow.
𝟲. 𝘽𝙪𝙮 𝙢𝙮 𝙎𝙩𝙪𝙛𝙛 𝙩𝙤𝙤!
#makesalesmengreatagain