In our final spotlight in celebration of this year’s Black History Month, we’re highlighting a leader who has spent his career in the food and service industry: Charmers Redd.
When asked what Charmers loves about the food & beverage business, the answer was simple: the people. He believes we are in the people business, serving food — not the other way around. Keeping that in mind, it’s extremely important to form genuine connections and foster environments where people feel valued and understood.
For anyone looking to enter the F&B industry, Charmers’ advice is this: “Prioritize empathy and understanding. Recognize that every interaction is an opportunity to make a positive impact on someone's day. Treat each person with respect, kindness, and attentiveness. Also, never underestimate the power of relationships. Networking within the industry can open doors to new opportunities and provide invaluable support and guidance along your journey. Remember, in our industry, people are at the forefront of everything we do. By putting people first and fostering meaningful connections, you'll not only succeed in your career but also contribute to the heart and soul of our business.”
