WeGrow VA’s Post

Looking to make your hiring process impactful? Dive into the power of kindness in the workplace! Swipe through to discover how fostering a culture of kindness can enhance productivity, retention, and client satisfaction. Are you ready to transform your business? 💚 👉 Visit www.wegrowva.com and schedule a FREE Discovery Call today! #VirtualAssistant #HiringCulture #BusinessKindness #ElevateYourTeam #WeGrowVA

Business is all about people. Whether it's the clients that you are serving or the team running your operations, it is crucial that everybody's best interests be part of any entrepreneur's list of priorities.   Our vision has always been about providing customer satisfaction, and that always starts with making sure that our virtual assistants thrive in a positive work environment. By letting them know and feel that they are supported in a holistic way, we are able to ensure that they can drive the results that clients are looking for. Properly taking care of our teams is the reason why we are able to provide stellar support to our clients, which ultimately results in the long-term success and sustainability of their businesses. Here's a quick read about building workplace culture: https://bit.ly/3JEGViZ #companyculture #clientsuccess #businessmindset #peoplemanagement #employeemorale #workculture #virtualassistantservices #outsourcingservices #staffingsolutions 

In professional services, we often champion the employee experience, ensuring our team members feel welcomed, valued, and embedded into our company culture. But what about our clients? Have you ever considered onboarding them? If not, it's time to change up your approach to client engagement. Client engagement is not just about delivering a product or service — it's about fostering an experience where clients feel integral to our mission. When we go beyond mere transactions and actively integrate clients into our culture, we create the foundation for future collaborations and growth. The key lies in formalizing these activities, from structured pre-boarding processes to quarterly business reviews aimed at nurturing the client relationship. By setting clear expectations and being transparent about our processes and progress, we build trust and credibility with our clients. So, next time you pitch your services or close a deal, go beyond just signing a contract or delivering a project. Invite your clients into your world and make them feel valued every step of the way. Only then can we truly set ourselves — and our clients — up for long-term success. #ClientEngagement #OnboardingSuccess

When integrity meets workplace reality, recognizing the true drivers of success becomes imperative. 🎯 🏢 Embrace the journey where transparency and client satisfaction reign supreme. Follow Swarna Sharma for more insights on navigating the dynamics of professional relationships. LinkedIn | #WorkplaceRealities #ClientFirstCulture #TrueSuccessRecognition What's your experience with maintaining a client-centric approach in your work environment? Share your thoughts! 👇

Saw this tweet from Brian Muse and think this is an amazing idea! Too often clients don’t get to meet the everyday heroes that work behind the scenes and also too often, only the workers on the frontline get to hear what prospects and clients really want and/or need. This idea means we can all experience the good (or the bad?) - making for a stronger company, improved teamwork and ultimately - a better client experience. #greatidea #bettertogether #improvedworkplace #teamworkmatters

Understanding and harnessing both the voice of the customer and the voice of the employee is crucial. Both concepts are grounded in empathy and are interconnected, significantly impacting a company's success. Here's how to fuse the two: https://lnkd.in/eBVDb7hp

🔥The Power of Service-Oriented Employees on your Team🔥 In today's competitive market, the success of your business hinges not just on what you provide, but on how you provide it. That's why prioritizing hiring individuals who possess a genuine desire to serve is paramount. These employees are the cornerstone of customer experience, turning every interaction into an opportunity to demonstrate their commitment to excellence. By focusing on candidates who are naturally inclined to serve, you ensure that your team doesn't just meet expectations—they exceed them. This approach not only enhances customer satisfaction but also drives your business forward through positive word-of-mouth and repeat engagements. #TeamBuilding #CustomerServiceExcellence #HiringWisdom #EmployeeEngagement

Workday customers! Why would you go through your Workday journey without experienced people who work specifically for your organization? This is one testimonial out of 100's of customers, who selected Three Link to help with their journey. Three Link Solutions is singularly focused on your Workday success, unlocking the full value and productivity from your Workday investment. Let us help you through your phase one deployment, stabilization, optimization, then maximize Workday consolidating HR/Pay/Fins under one singular enterprise solution.

Poor Julia, the response she received got me cringing! 😬...... .....while this image might not be directly business-related, it reflects a lack of emotional intelligence and empathy that can impact all human interactions. Scary to think people like this are probably handling customer interactions in many organisations! I think every workplace has its share of 'justdon'tgetitpeople.' 🤷♂️ Recognising this as a problem, is the first step to improving your team performance and customer service. Here are some tips that have worked from my experience: Who are your customers? Provide opportunities for your team to learn more about the customers they serve. What are customer saying? Give employees the opportunity to listen to both internal and external customers. How do employees affect the customer? Clearly define how each role contributes to the overall customer journey. When can employees collaborate? Encourage sharing ideas to embed new habits, skills, and ways of working. If you're feeling stuck or need guidance on instilling empathy and creating remarkable human connections within your team, reach out. Let's work together to enhance your customer service! #customerservice #customerjourneymapping #emotionalintelligence #customercentricity