Embracing excellence one workshop at a time! 🌟 Our CEO, Rob Calhoun, recently attended the Service Excellence Workshop, and it was an inspiring experience for everyone involved! He rated the workshop ⭐️⭐️⭐️⭐️⭐️, appreciating the invaluable insights from our front-line team members. At WJMC, we are in the Care, Compassion, and Kindness Business. The powerful personal stories shared at the workshop truly hit home for him, reinforcing the importance of kindness in patient care. As Rob said, "Every patient deserves a compassionate experience." A huge shoutout to our amazing ambassadors who continue to inspire everyone wearing a WJMC badge in our journey of Service Excellence! Together, we’re making a difference!💙
West Jefferson Medical Center’s Post
More Relevant Posts
-
What is Launch to Excellence? It’s the perfect opportunity for you to connect with MDRT members from around the world. This engaging kickoff session is designed to help maximize your MDRT membership and meeting experience. Hear from seasoned MDRT members who will share insights and advice as they pass along their secrets of success. https://bit.ly/3wdhJwT
To view or add a comment, sign in
-
I am extremely excited to share that our LLUMC-Murrieta team has earned our FIRST EVER nationally recognized #LeapFrogGroup "A" safety rating!!!!!!! I joined the LLUMC-Murrieta team about 3 years ago. When I got here, I found some of the most passionate, capable, and energetic leaders & team members I have ever worked with. In the past, our Murrieta hospital has mostly held a "B" rating. But something about this accomplishment really feels personal. As a Hospital Admin. team, under the leadership of our Administrator Jonathan Jean-Marie, FACHE, we work really hard to guide / focus the greatness of our teams under some of the most challenging industry conditions. Through it all, we continue to push forward with our mission in mind and a compass of faith in our hearts--never forgetting to learn and grow along the way. That said, here are the 3 F's that helped us get to our first ever "A": FOCUS your vision, strategies, and tactics on the critical tasks that have the greatest potential to lead to the accomplishment and sustainability of your goal. FRUSTRATION will come, but it is not an indication that you're going the wrong direction. Often times the road to your goal is filled with minor and major struggles, but don't let that distract you. FOLLOW-UP with the people who are leading and doing the work on the front lines. From their vantage point, its not always easy to see the direction they are heading unless you adjust their deviations and celebrate their wins. This grade belongs to every patient, leader, physician, nursing, clinical, ancillary, and support staff member working within our campus--along with every #LLUH system team member & leader that helped carry the load. You all have always been AMAZING, now we have the grade to prove it! Jonathan Jean-Marie, FACHE, Dr. Denise Robinson DNP, MPH, WOCN, FCNLA, Steve Brooks, CPA, MBA, #ReneTovar, #RobBoothby, #KristinButler, and myself. #healthcare #strategy #organizationalexcellence #leadership
🏆 For the first time ever, we have earned an “A” safety rating from The Leapfrog Group. This national distinction recognizes Loma Linda University Health’s achievements in protecting patients from preventable harm and error in the hospital. Learn more about this prestigious award ➡️ https://bit.ly/3UG7AlW
To view or add a comment, sign in
-
Our CEO/Co-owner, Rick Barney MBA, MSW, LCSW, LCAS and Medical Director and Executive Director, Gabrielle Neal-Barney MMS,PA-C,CAQ-P presenting to members of AIS on one of the things Momentum Recovery does best, addressing relapse from an attachment based perspective. One thing I appreciate most about our philosophy is the fact that relapse in and of itself does not automatically constitute an administrative discharge from our program but, highlights the need to address other factors in a higher level of care internally. It’s our job to re-create a healthy family system for our clients and foster an environment of secure attachment.
ICYMI: All of us at Momentum Recovery were thrilled to take part in the Association of Intervention Specialists Conference this week, right here on the North Carolina shore! 🌊🐚 It has been a great few days so far of connecting and learning with the larger recovery community. Our Medical Director, Gabi Neal-Barney, and Co-Founder & CEO, Rick Barney, added some of their own invaluable knowledge and perspective to the conference’s takeaways with their presentation Redefining Success: An Attachment Based Approach to Navigating Relapse. Thank you to all who participated and attended! See you again soon!
To view or add a comment, sign in
-
🔧 Celebrate #SPWeek 2024 with us with Eye Spy & FREE CE! 🎉 💡 Today's course: Small Problems with a Big Impact on Patient Safety (0.5 CE) 📚 Activity: Put your skills to the test with Eye Spy! 👀 Can your team spot all of the issues in your faulty trays? Download activity resources here: https://hubs.ly/Q02Tybqm0 Instructions: 1️⃣ Manager sets out two deliberately incorrect trays at the beginning of the day. 2️⃣ Each team member is allowed to submit one answer sheet identifying what’s incorrect about each tray. 3️⃣ At the end of the day/shift, manager identifies winners and awards prizes/accolades appropriately. 4️⃣ Can set out more trays, if desired. 👉 Start earning your credits and testing your skills here: https://hubs.ly/Q02Ty5Fb0 📸 Don’t forget to share your team photos for a chance to win FREE #HSPA conference registration!
To view or add a comment, sign in
-
In a year when CMS is making sweeping changes that put quality measures at the forefront of SNF performance, we hosted one of our most popular webinars to date! MDS 3.0 Quality Measure Deep Dive. As always, Tammy Cassidy and Jennifer Napier did not disappoint with their expert insights and interactive presentation! If you missed it, SNF leaders and IDT staff can access the presentation materials linked below. By enhancing IDT staff skills and leveraging new operational strategies, you can ensure that you don't miss revenue opportunity, which many providers overlook. https://lnkd.in/gGMqW6wt]
To view or add a comment, sign in
-
I understand that as usual, you gave an excellent presentation.
Had a blast at the Sigma Creating Healthy Work Environments conference this past weekend in D.C. where strategies for improving HWE standards were shared across a continuum from academia into clinical practice. Sentara represented and shared a couple of strategies including the Zen Den @ SVBGH and the systemwide Clinical Nurse Manager program for leader development from Clinical Education & Simulation. https://lnkd.in/gcspyB66
To view or add a comment, sign in
-
🌟 Today, I want to express my profound gratitude to Avenir Behavioral Health for their unwavering dedication to supporting individuals in need of mental health intervention. The staff at Avenir go above and beyond, exemplifying true compassion and professionalism in every interaction. Their commitment to providing quality care and facilitating healthy transitions back home is truly remarkable. Each member of the Avenir team demonstrates a genuine passion for their work, ensuring that every patient receives personalized attention and support tailored to their unique needs. From the moment you walk through the doors, you're greeted with warmth and understanding, making it easier to take those crucial steps towards healing. ❤️🩹 It's evident that the staff at Avenir not only care deeply about their patients' well-being during their stay but also prioritize their long-term success upon returning home. Through comprehensive treatment plans and ongoing support, they empower individuals to navigate life's challenges with resilience and confidence. wholeheartedly recommend Avenir Behavioral Health to anyone in need of mental health support. Don't hesitate to reach out for help when you need it most. Remember, resources like Avenir are invaluable, and seeking assistance is a courageous step towards a brighter tomorrow. Together, let's break the stigma surrounding mental health and embrace the journey towards healing and wholeness. You're never alone on this path to wellness. #MentalHealthMatters #SeekHelp #AvenirBehavioralHealth 🌟
Whether you're being referred by another agency, hospital, or clinic, or you're a walk-in, our amazing Intake Team is on site 24-7 to make your admission a completely smooth process and to assist you in taking the steps necessary to provide you with the absolute best care possible. Feel free to reach out with any questions, and someone from our highly dedicated Leadership Team will respond to you soon.
To view or add a comment, sign in
-
𝑹𝒆𝒂𝒅𝒚 𝒕𝒐 𝒕𝒓𝒂𝒏𝒔𝒇𝒐𝒓𝒎 𝒚𝒐𝒖𝒓 𝒉𝒐𝒔𝒑𝒊𝒕𝒂𝒍’𝒔 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔? Set up a 30-minute introductory call with Mickey Heinle to explore how we can help your hospital achieve its goals and make a lasting impact. 📅 Book your call now: https://loom.ly/5vkgmM4
To view or add a comment, sign in
-
Time Traveler: Supporting positive culture, healthy work-life balance and viable team solutions. Veterinarian, Award-winning Author, Speaker (2xTEDx), Executive Consultant
Ingrid Pyka, DVM Cert VMI is presenting: “Too Much to Do? Best Practice Delegation for Hospital Managers” in a 1-hour interactive presentation at the Annual VHMA Conference in Denver on Thursday, April 18 @ 11am MST. We all know holding down the fort is no easy job. What projects could you, should you and would you delegate to which person? Reduce your workload by choosing the right team member for the right task. Learn the best techniques for successful delegation so you get things done that only you can do. Objectives: • Defining delegable tasks • Selecting the right person • Appropriate follow-up for delegation without micromanaging • Establishing best practices for delegation Webinar or In Person, register: https://zurl.co/AiGM
To view or add a comment, sign in
-
Attending SCOPE 2024? Be sure to speak with our team at booth 736 and let's discuss how we can set the standard of excellence together. #SCOPEsummit #ClinicalOperations #ClinicalDevelopment #ClinicalTrials #ClinicalResearch #ClinChoice #ClinChoiceCanHelp
To view or add a comment, sign in
5,767 followers
Sr. CCMA
1moGreat opportunity! Well done!!! Embrace everyone around you. Share your positive energy with others!! Most of all take everything that Tim teaches you and utilize it!! I really miss it/you all!!!!!! #SEA2023.