White Cup VP of Product Kristen Thom joined Distribution Strategy Group's Ian Heller, ORS GROUP's Dush Ramachandran, and Nelson Valderrama from Intuilize on an insightful panel during the Applied AI for Distributors conference. AI is playing a significant role in helping distributors differentiate themselves by providing an understanding of customer behavior that the customers themselves may not be aware of. Watch the event on demand for more actionable takeaways: https://hubs.la/Q02Fhz-80
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Customer Success leader, Operations expert, coach, speaker and consultant with over 9 years of experience building and improving all post-sales functions for technology companies.
This Thursday, May 2, at 8:30 am PST (11:30 EST) will be the second in a monthly webinar in a series designed to educate and assist you as you take your testing to the next level. William Kaufman, our Principal Consultant, North America will be discussing our May Topic: How Evolv AI overcomes common challenges in traditional testing Discussion points will include: - Common testing challenges like the Peeking Problem and avoiding false positives - Why Evolv AI relies on Bayesian statistics for decision making - How Continuous Optimization is used to find the best ideas and put them in front of more people - What to consider if you need to pick a winner All are welcome, Registration below.
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Service to sales has historically been a very difficult motion to put into play for contact centers. With the advancements in technology, we're now able to get the visibility we need to understand optimal outcomes for revenue generation. We can create/maximize sales playbooks and leverage generative AI to impact the moment of the call that matters to drive true sales motion within service calls. To learn more about how you can achieve this in the contact center, attend our upcoming webinar next week on April 25th.
Save the date for our upcoming webinar - happening April 25 ⬇ Join us for an insightful conversation about how contact centers are driving the service-to-sales transformation using generative AI, as well the top trends and strategies to know in order to stay ahead. Hosted by Metrigy CEO Robin Gareiss and Cresta's Customer Strategy Director, James Russell. Register below!
Unlocking growth: The role of generative AI in enabling service-to-sales transformation in contact centers
cresta.com
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It's time to simplify the complex. AI is revolutionising the way we make business decisions, drive customer self-service and operate in our day-to-day. Dany Krivoshey from Unilever shares his vision for a centralised approach, one platform where we can see and action everything, in this episode of Executive Conversations with Leandro Perez. https://sforce.co/3W8dVHC
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CEO & Analyst @Metrigy | Speaker | Thought leader | CX Transformation | AI | Contact Center
HAPPENING TODAY! Great webinar discussion on how companies are using #AI to enable service-to-sales transformations. I am passionate about this transformation--it's backed up in our research. Companies are seeing real results already by leveraging AI in their sales initiatives. I'll share that research, along with James Russell at Cresta. We'll share how companies are using the technology today and more! Hope to see you there. Registration below.
Save the date for our upcoming webinar - happening April 25 ⬇ Join us for an insightful conversation about how contact centers are driving the service-to-sales transformation using generative AI, as well the top trends and strategies to know in order to stay ahead. Hosted by Metrigy CEO Robin Gareiss and Cresta's Customer Strategy Director, James Russell. Register below!
Unlocking growth: The role of generative AI in enabling service-to-sales transformation in contact centers
cresta.com
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Curious to see how Fisher & Paykel, Bittn and Afea Care Services are trailblazing with AI and data for their Field Service? Hear from over 5,500 service professionals to learn how field service organisations like yours are using AI and connected data to meet today’s challenges. Download 'Your Guide to AI and Data in Field Service' to learn more.
Your Guide to AI and Data in Field Service, from 5,500+ service professionals
salesforce.smh.re
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Curious to see how Fisher & Paykel, Bittn and Afea Care Services are trailblazing with AI and data for their Field Service? Hear from over 5,500 service professionals to learn how field service organisations like yours are using AI and connected data to meet today’s challenges. Download 'Your Guide to AI and Data in Field Service' to learn more.
Your Guide to AI and Data in Field Service, from 5,500+ service professionals
salesforce.smh.re
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Curious to see how Fisher & Paykel, Bittn and Afea Care Services are trailblazing with AI and data for their Field Service? Hear from over 5,500 service professionals to learn how field service organisations like yours are using AI and connected data to meet today’s challenges. Download 'Your Guide to AI and Data in Field Service' to learn more.
Your Guide to AI and Data in Field Service, from 5,500+ service professionals
salesforce.smh.re
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Curious to see how Fisher & Paykel, Bittn and Afea Care Services are trailblazing with AI and data for their Field Service? Hear from over 5,500 service professionals to learn how field service organisations like yours are using AI and connected data to meet today’s challenges. Download 'Your Guide to AI and Data in Field Service' to learn more.
Your Guide to AI and Data in Field Service, from 5,500+ service professionals
salesforce.smh.re
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Curious to see how Fisher & Paykel, Bittn and Afea Care Services are trailblazing with AI and data for their Field Service? Hear from over 5,500 service professionals to learn how field service organisations like yours are using AI and connected data to meet today’s challenges. Download 'Your Guide to AI and Data in Field Service' to learn more.
Your Guide to AI and Data in Field Service, from 5,500+ service professionals
salesforce.smh.re
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Principal Solution Engineer at Salesforce for Utilities, Mining and Manufacturing | 7x Salesforce Certified | ⭐⭐⭐⭐ Four Star Ranger
Curious to see how Fisher & Paykel, Bittn and Afea Care Services are trailblazing with AI and data for their Field Service? Hear from over 5,500 service professionals to learn how field service organisations like yours are using AI and connected data to meet today’s challenges. Download 'Your Guide to AI and Data in Field Service' to learn more.
Your Guide to AI and Data in Field Service, from 5,500+ service professionals
salesforce.smh.re
