William Sommers’ Post

Remember the time you felt truly welcomed at a restaurant? That’s the power of authentic hospitality. It builds guest loyalty and boosts online reviews. Develop a hospitality training program with us to achieve this. Schedule a call: https://lnkd.in/e7dPvpb5 🤝📈 #HospitalityTraining #GuestExperience

"In the world of business and networking, every detail matters—including how you dine. I had the privilege of learning these finer nuances during a one-day Dining Etiquette Training at Courtyard by Marriott.✨ This enriching session emphasized the importance of professional dining etiquette, from mastering table manners to making lasting impressions in formal settings. A heartfelt thank you to Lincoln Abraham Sir for sharing such valuable insights and making this experience truly memorable!💗 Grateful for opportunities like this to refine my skills and embrace continuous learning.🤗 #DiningEtiquette #ProfessionalGrowth #NetworkingSkills #LifelongLearning #GrowthMindset"

Hospitality Tech with a Human Touch: Sora Partners - Your Success Story Starts Here. Head over to our website and Book a Consultation to learn more about how Sora Partners can help take your restaurant to the next level. #newrestaurants #restauranttech #hospitalitymanagement

Restaurant and hospitality operators - what do your best employees have in common? How do you objectively measure these traits? If you could measure these skills and behaviors on paper using a numbered point system, would you?

Hospitality has had a rough few years and the good news stories feel few and far between. But, there are always some exceptions. Dishoom restaurant group continues to develop and grow with a focus on quality at the heart of everything they do, and not a focus on revenue. Do you find that surprising? Read the full story over on our blog. https://lnkd.in/gtsDSnnP #Kaizen #Hospitality #QualityFirst

🌟 3 Keys to Delivering Legendary Service in Hospitality 🌟 In the restaurant and hospitality world, it’s all about the experience. Here are my top three essentials for creating legendary service: 1️⃣ Attentiveness – It’s the small details that matter most. Anticipate needs before they are spoken. 2️⃣ Authenticity – Be genuine in your interactions. Guests can always tell when you’re being sincere. 3️⃣ Consistency – Legendary service isn’t a one-time thing. It’s about delivering excellence with every interaction. In this industry, service makes all the difference! #HospitalityExcellence #CustomerService #FoodAndBeverage #GuestExperience #LegendaryService

Evolving is always on my radar. To grow and become better everyday, as an individual and in business.

ICYMI: Will Guidara’s #GAC2025 keynote explores how his hospitality principles built the world’s best restaurant and how they can transform your #CreditUnion. This keynote has been brought to us by Councils. https://bit.ly/3E32ISe

The old-school way of looking at hotel F&B is finished. Because things like this don't fly anymore; --> "Our in-house guests want..." --> "But what about breakfast" --> "Dial '0' for to Room Service" --> "This is our all-day dining restaurant" Instead, you have to change your mindset like this; --> Build for the local community --> What about lunch and dinner too? --> Make ordering easy, add a digital option --> Create engaging stories Forget what you've always done Choose to think differently Who agrees 🙋🏼♂️