Last-mile delivery is the most complex and expensive leg of the supply chain, and it also has a significant impact on customer satisfaction. To gain some insight into the most important trends that will shape last-mile delivery in the coming years, we reached out to a panel of supply chain and logistics professionals. Click to read more from Praveen Dokania, Ariel Chen, Gerrid Smith, and more! https://lnkd.in/gPS5rPKd #lastmile