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Top stories today (£) ⏸️ Heat network regulation likely to be delayed until 2026 https://buff.ly/4dLqYo9 The long-awaited introduction of regulation to the heat networks industry could be pushed back into 2026 by the recently-elected government. Utility Week has learned that the government has "been working on a new timeline" which it plans to share in the next few months. A delay until 2026 would mean that heat network consumers would be left with little in the way of consumer protection provisions for an additional winter. 👨👩👧👦 What utilities can learn from banking on supporting the vulnerable https://buff.ly/3NdzAIY Utility Week brought together customer service experts across utilities and people living with multiple vulnerabilities to discuss how the sector is responding to their needs. Here are some key takeaways. ⚡ Domestic flexibility compliance scheme needed to protect consumers https://buff.ly/3Bq2ZgB A compliance scheme for providers of domestic flexibility, including energy suppliers, should be established to protect consumers, build trust in the emerging industry and, if needed, lay the foundations for formal regulation. That’s the finding of a new report produced as part of the Ofgem-funded HOMEflex project, which has already seen the creation of a code of conduct for providers of flexibility from homes and microbusinesses.

Transparency and Accuracy in Billing: The Key to Fairness and Trust The recent consideration to eliminate the pro rata system is a step towards transparency and accuracy in billing. The current system's reliance on averages and assumptions has led to inflated bills, electricity theft, and line losses. It's time to prioritize actual meter readings over estimations. The pro rata system's flaws have resulted in overbilling and unfair treatment of consumers. As someone who has experienced this firsthand, I can attest to the frustration of being charged for extra days based on averages. The system prioritizes profits over transparency. Transparency and accuracy are essential in billing. We need a system that relies on real meter readings, not assumptions. Distribution companies must ensure their meter readers follow a schedule, rather than implementing estimation systems. This will guarantee accurate billing and prevent electricity theft and line losses. Let's advocate for a fairer billing system that values transparency and accuracy. #TransparencyInBilling #AccuracyMatters #ConsumerRights #EnergyReform https://lnkd.in/di-jWteV

We have released our final decision on the Victorian Default Offer electricity price, locking in lower prices for consumers and small businesses. The Victorian Default Offer provides Victorian consumers access to a fair electricity deal, and acts as a reference price so you can more easily compare different deals in the market. From 1 July 2024, the average rate Victorian Default Offer customers pay for their electricity will reduce by around $100 (or 6 per cent) for residential customers and around $260 (or 7 per cent) for small business customers. Affordability and consumer protections remain a key focus for the commission as we recognise cost-of-living pressures continue to make it difficult for many in our community. ⚡ For more information on our final decision, visit our website: https://lnkd.in/gqf2ZyeK ⚡ Read our media release: https://lnkd.in/gu7-kdBc ⚡ Energy bill support for Victorian consumers: https://lnkd.in/gSJr6k3q Sarah Sheppard Kate Symons Sitesh Bhojani Rebecca Billings Nathan Zhivov Marcus Crudden Saeideh Khosroshahi PhD Meg Harris Dean Wickenton Dan Keely Andrea Mason Nick Field

We’ve published our latest Electricity Trends Report, reviewing the revenue, profitability, and service reliability of local electricity lines companies from 2008 to 2023. Shining a light on the performance of lines companies incentivises them to innovate and improve performance so they work effectively for the long-term benefit of Kiwis. Key findings include: • As shown in the graph below, although lines charges have fluctuated over time, they have fallen in real terms per customer. Future prices are expected to return to 2008 levels to fund necessary investment in the electricity network. • Profitability remains within our estimate of reasonable return on investment. • Outages have slightly increased over the past decade, with unplanned outages staying mostly stable, except for 2023 when there was a significant increase due to severe weather events (Cyclone Gabrielle and Auckland Anniversary flooding). • Customer connection practices could improve, especially in minimising costs and offering flexible service options. Read the full report on our website: https://ow.ly/FtMs50SsuBn

Have a quick look below about faulty meters. It's just one of the many items we review past bills for. With over a 70% chance of a refund, why would you not want your past utility bills reviewed? Connect with me to learn how simple it is. Best part? If you are in the minority with no refund available there is no cost. I look forward to connecting. "He said 40,000 customers were impacted in 2023 alone by the faulty MLGW meters; over 15,000 gas meters and over 12,000 water meters have since been repaired." https://lnkd.in/eh8zFfh4?

Along with the rising cost of food and housing nationwide, many households are struggling to pay utility bills. Whether you’re a homeowner or renter stretched thin by rising energy costs, it’s important to get a good handle on how much is budgeted each month to cover your various utility bills. Here are a few ways to save on your monthly bills. 1. Use ceiling fans in every room and keep shades/blinds closed during daylight hours. 2. Change out air filters every three months. 3. Do a maintenance check on your HVAC system every year. 4. Run laundry and dishwasher when full Numerous factors affect high utility bills that can affect your monthly income. Whether or not you live in a state with higher or lower monthly utility bills, it’s a good practice to actively find ways to lower your utility bills. Practicing a variety of energy savings measures can considerably cut monthly utility expenses.

When did you last review your electricity plan? This government website is a great tool to help you ensure your business gets the best deal for your needs. https://bit.ly/2NNMJbB #BusinessPlanning

Homes, farms and small businesses in #CKL need access to affordable energy. That’s why Minister Todd Smith introduced the Keeping Energy Costs Down Act, which will help connect more homes and families to reliable energy. Learn More: https://lnkd.in/eqjGB9Ch

⚡️ Did you know you can switch your electricity price plan? Residential and small business customers can choose between three plans: 1️⃣ Time-of-Use (TOU): Different rates for off-peak, mid-peak, and on-peak hours. 2️⃣ Ultra-Low Overnight (ULO): Lowest rates overnight, with fixed periods for on-peak, mid-peak, and weekend off-peak. 3️⃣ Tiered: Use a set amount of electricity each month at a lower rate; exceed the limit and the rate increases. 🔄 To switch, complete an election form on your utility’s website. ✅ No action is required to stay with your current plan. 🔗: https://bit.ly/3LUdF94 Ontario Energy Board

Offset Rising Power Costs: Embrace Energy Efficiency As electricity bills fluctuate, Australian households and businesses have an opportunity to reduce consumption through improved efficiency. Even small changes can lead to significant savings. For homes: • Replace old appliances with energy-efficient models • Enable power-saving modes • Unplug inactive devices 💡 Use LED bulbs and natural lighting If households can achieve this, imagine the potential for businesses with larger facilities and operations. Implementing energy-efficient practices could translate into substantial cost savings and environmental benefits for companies. https://lnkd.in/g_6rNMF3 !#EnergyEfficiency #CostSavings #SustainableBusiness