Wolters Kluwer’s Post

Check out this excellent whitepaper on "The Future of Service" from Deloitte Digital! This POV provides valuable insights into the future of service and is a great read for anyone in the industry. Congrats to Jaden Herrin, Anthony Downing, Jeff Nicola, and Michael Kottwitz for their excellent work! #ThoughtLeadership #FutureofService Link to the whitepaper: https://lnkd.in/gnNaTHqA

In an era where everyone is talking about AI and Automation, personal touch still reigns supreme for accounting firms. Integrating a dedicated customer service layer for your firm is not just an enhancement—it's a revolution, which will impact how you keep and grow your best clients. Here’s why I believe fostering this layer is crucial for both client satisfaction and business growth: 1. Personalized Client Support: A customer service layer ensures that clients receive tailored support and guidance. The team understands each client's unique needs and provides customized solutions to maximize value. 2. Better Client Relationships: By having a dedicated team focused on client interactions, we foster stronger, more meaningful relationships, enhancing client loyalty and retention. 3. Proactive Problem Solving: A robust customer service layer doesn’t just solve problems, it anticipates them. By maintaining regular contact with clients, this team can identify potential issues before they become problems, ensuring smoother operations and better client experiences. 4. Feedback Loop: Regular interactions with clients provide valuable insights into their needs and expectations. This feedback is crucial for continuous improvement and innovation within the firm, ensuring our services remain relevant and client-focused. Embedding a dedicated customer service layer within our accounting firm not only enhances operational efficiency but also builds a deeper, more resilient connection with our clients. It's about providing an unparalleled level of service that enriches their experience and trust in our expertise. I'd love to hear from you—how has personalized customer service impacted your business relationships? Let's discuss it below in the comments. #personaltouch #customerservice #professionalservices

The ability to automate document processing tasks--while enabling continuous data quality improvements via machine learning--significantly expands the breadth of IDP use cases. Common applications of this technology include the optimization of financial reporting, claims processing, order and inventory management, customer and patient onboarding, accounts payable processes, and legal documentation. #kodakalaris #intelligentdocumentprocessing #IDP #intelligentautomation #documentcapture #softwaresolutions #buisnessreporter

The ability to automate document processing tasks--while enabling continuous data quality improvements via machine learning--significantly expands the breadth of IDP use cases. Common applications of this technology include the optimization of financial reporting, claims processing, order and inventory management, customer and patient onboarding, accounts payable processes, and legal documentation. #kodakalaris #intelligentdocumentprocessing #IDP #intelligentautomation #documentcapture #softwaresolutions #buisnessreporter

The ability to automate document processing tasks--while enabling continuous data quality improvements via machine learning--significantly expands the breadth of IDP use cases. Common applications of this technology include the optimisation of financial reporting, claims processing, order and inventory management, customer and patient onboarding, accounts payable processes, and legal documentation. #kodakalaris #intelligentdocumentprocessing #IDP #intelligentautomation #documentcapture #softwaresolutions #buisnessreporter

This Thursday at 10am PST, David Sergeant, Senior Solution Consultant, is hosting a live demo! Attendees will get a first-hand look at why Gartner named OpenEnvoy “Cool Vendor” for Accounts Payable Invoice Automation. Sign up at the link in the comments to see how our Applied AI eliminates clerical work for finance teams by reconciling invoices in real-time, eliminating errors and fraud: #apautomation #accountspayable #appliedai

The ability to automate document processing tasks--while enabling continuous data quality improvements via machine learning--significantly expands the breadth of IDP use cases. Common applications of this technology include the optimisation of financial reporting, claims processing, order and inventory management, customer and patient onboarding, accounts payable processes, and legal documentation. Learn more ▶️ https://bit.ly/457Ehe2 Business Reporter #kodakalaris #intelligentdocumentprocessing #IDP #intelligentautomation #documentcapture #softwaresolutions #buisnessreporter #bloomberg

#PragmaticAI will help services orgs achieve huge gains, resulting in higher growth, profitability, and customer satisfaction. That's one reason I'm excited to share Certinia's new Spring 2024 release, where we've introduced several major developments incorporating AI into our platform. Now more than ever, our customers are equipped to generate accurate forecasts, make more informed decisions, and improve their team's productivity. Read the blog post by Daniel Brown to learn more about the new features in our Spring 2024 release: https://bit.ly/4b3nYlM #ProfessionalServices #Automation #CustomerSuccess #ERP

Interested to achieve higher grade of #invoiceautomation using AI? #einvoices #emailPDFinvoice #paperinvoice #matching Ping me and I will present our products Read about or last and important partnership #opuscapita #ECITDigital

Read this recap of #ZilliantMindShare Europe 2023 to learn why #pricing is at the heart of your business, and how Zilliant is at the forefront of our new pricing era. 👉 https://lnkd.in/guy4Jv3B #B2B #revenue #data #pricingtransformation #pricingstrategies #pricingsoftware #AI #automation #businessgrowth #conference #geneva