Walk a mile in my shoes….
My leadership team and I stepped into the role of our frontline colleagues - everyday, they welcome thousands of new and existing customer relationships to DBS Hong Kong, be it for banking, wealth management or consumer loans.
Or be it from Hong Kong, Greater China or International customers.
Before I was there, I thought I could handle it well, even with my experience in the distant past. But when on the spot, it was nervous and overwhelming with all the things I needed to do, even with my amazing buddy Gigi - DBS Treasures Service Specialist. Her actions reminded me how “a little bit more” makes magical moments and long-term relationships.
I’m so proud to have had the chance, so lucky to have such colleagues who rise and shine each day.
It was hard, I had to be my best. Even then, I think I just passed!
Have fun watching 😄
DBS Bank Pepys Wong
#LeadershipUnplugged #LivemoreBankless
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