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Elevate Your Call Center with Reliable Solutions Scenario: Meet Alex, a customer representative struggling with: - Unstable Software: Constant crashes during calls, frustrating both Alex and customers. - Insecure File Systems: Risky file sharing, making Alex worry about data breaches. The Solution: 1. Intermedia Unite Cloud PBX: Smooth call management, no more crashes. - [Discover Unite](https://lnkd.in/ghVedZgP) 2. SecuriSync: Secure, hassle-free file sharing. - [Explore SecuriSync](https://lnkd.in/gfFdXUNm) Fun Fact: With our products, Alex can focus on delivering top-notch customer service without tech headaches! Upgrade now and see the difference!

Less than a week until the next Planet Webinar with Nerdio covering how to deploy and manage #AzureVirtualDesktop. #AVD is revolutionary for businesses. It provides a scalable, secure, and efficient platform for delivering virtual desktops to your workforce. But it can be a cruel beast to manage. Nerdio enhances customisation, simplifies deployment, and streamlines management, making DaaS implementation a breeze. Click below to register. It will be a very worthwhile 45 mins for anyone already using AVD or any other Virtual Desktop solution. https://lnkd.in/eW2YkdRn

Say goodbye to communication headaches! BillyRonks' Value Added Services (VAS) offers features like USSD, secure messaging, and more. Type "VAS" in the comments if you learned something new from this video. Type 'More' if you want to know more about our services.

When it comes to your call center, VoIP is more than just the medium with which a call is delivered.  No, it provides so much more than that.  VoIP makes every interaction count - and these features help you keep track of these interactions. Here's how: → Call Back Canceled: If you see a notification of “call-back canceled,” this is because the recipient decided to remove themself from the callback queue and cancel the callback. ---------- → Callback Missed: Callback missed indicates that the recipient was unavailable at the callback time, either by not answering or not pressing the right keystrokes to answer the call. ---------- → Callback Offer: With Callback offer, you can easily find which team member was offered the call and who ultimately accepted. ---------- → Callback Prompt: This one is magic. Your team can see who they are calling before the customer answers, helping them to prepare ahead of time and give your customer that individual service that keeps them coming back. I am #PhoneBill ☎️ and I’m here to answer any questions so DM me 😎 StratusDial is a cloud voice provider of Call Center, Unified Communications, and Microsoft Teams integration. #ccaas Call Center as a Service #ucaas Unified Communications as a Service #voipprovider

Hello, I want to share this upcoming Webinar : Cross Tenant Laptop migration using Cloudiway platform: https://lnkd.in/dsGtEZAg

Ensure seamless video calls with our new Microsoft Teams testing service. Get instant alerts on quality and connectivity issues, so you can fix them before they impact employee productivity. Find out more: https://lnkd.in/en5U_QyG #internetperformance #internetconnectivity #microsoftteams #businessit #businesstechnology #connectivity

Looking forward to our very own Gavin Connolly of Nerdio presenting with James Dell from Planet IT🌍 around all things #azurevirtualdesktop and #nerdio next week on their webinar. Sign up details for end users in the post below! Don't miss out on this informative session! #customerwebinar #avd #azure #msftadvocate #azurevirtualdesktop #costoptimisation #automation #imagemanagement #applicationmanagement #flexibleworking #clouddesktops

Get help with your Outlook inbox with Microsoft Copilot for Outlook. Find out how Copilot can transform your email experience and drive productivity. Watch this.

Exciting news for ISV Partners! Have you ever wondered if the customer you are working with has a MACC with Microsoft? It's one of the most commonly asked questions from ISVs. Well Partner Centre Engineering have answered your prayers!! We have just released a new update that enhances collaboration and improves visibility for our ISVs Referrals Workspace in Partner Center is introducing functionality to see the Microsoft Azure Consumption Commitments (MACC) of the customer and solution. This new feature is to address significant challenges faced by partners and sellers and offers a multitude of benefits like identifying customer's and solutions's MACC. Further details below #PartnerCentre #Collaboration #Transparency" 🙌 👏

📣𝐔𝐩𝐝𝐚𝐭𝐞: 𝑨𝒍𝒍 𝑪𝑺𝑷 𝒑𝒂𝒓𝒕𝒏𝒆𝒓𝒔 𝒕𝒓𝒂𝒏𝒔𝒂𝒄𝒕𝒊𝒏𝒈 𝑴𝒊𝒄𝒓𝒐𝒔𝒐𝒇𝒕 365 𝒂𝒏𝒅 𝑫𝒚𝒏𝒂𝒎𝒊𝒄𝒔 365 In the coming weeks, the Copilot for Microsoft 365 prerequisite licensing requirements will be expanded to include Microsoft 365 F1, Microsoft 365 F3, Office 365 E1, Microsoft 365 Business Basic, and more. Copilot for Microsoft 365 licensing requirements mandate the customer to own a prerequisite license of Microsoft 365 E3/5, Office 365 E3/5, or Microsoft 365 Business Standard/Business Premium for each Copilot user. To empower every organisation to become AI-powered, Copilot for Microsoft 365 will be available to businesses of all types and sizes – including frontline worker plans. Customers with Microsoft 365 F3 and F1, Microsoft 365 Business Basic, Office 365 E1, and more will be eligible to purchase Copilot for Microsoft 365 in the coming weeks. This prerequisite expansion for Copilot for Microsoft 365 also covers Copilot for Service and Copilot for Sales, both generally available for the CSP channel as of March 1, 2024. To get started with Microsoft 365 Copilot today, reach out to the Synnex CSP team 📩 CSP@au.synnex-grp.com