World Travel Catering & Onboard Services Expo’s Post

In his thought-provoking piece article "A Thaw in the Airline-GDS Relationship is Happening," for Web In Travel Timothy O'Neil-Dunne discusses his takeaways from the recent T2RL Engage conference in London, where we launched the CitizenPlane Operating System (OS). Thanks for recognizing CitizenPlane - along with FLYR - as new players in airline retailing that are challenging the status quo! Read the article here: https://lnkd.in/enRUuQ9T

In his thought-provoking piece article "A Thaw in the Airline-GDS Relationship is Happening," for Web In Travel Timothy O'Neil-Dunne discusses his takeaways from the recent T2RL Engage conference in London, where we launched the CitizenPlane Operating System (OS). Thanks for recognizing CitizenPlane - along with FLYR - as new players in airline retailing that are challenging the status quo! Read the article here: https://lnkd.in/enRUuQ9T

Check out this new report from OAG which explores these key areas: 🖱️Flight Booking. How far has digitization brought us and what's left to do to create seamless booking experiences for all? 📺 The In-Flight Experience. From the complexities of airplane Wi-Fi to the untapped potential of in-seat screens and beyond, zoom in on the transformation of in-flight entertainment (IFE) systems. 💳 Redefining Loyalty. Are airline loyalty schemes in decline, and how can airlines innovate to engage more customers? https://hubs.li/Q02DRTdg0 #Aviation #Airlines

A New Name in #OOSD for smaller airlines. With the acquisition of Travel Technology Interactive, CitizenPlane has become a new entrant in the market for #OOSD. TTI has historically focused on smaller carriers so this may represent a way into the new technologies for airlines in tiers 3 and 4. Read the recently published T2RL First View commentary on this market development. Download the FREE First View commentary https://ow.ly/TW6750TBjF4. #airlines #airlinetechnology #PSS #OTA #NDC #MarketIntelligence

Explore Delta Airlines flexible flight change policy. Discover easy modifications, cancellations, and understand the terms for refunds. Fly stress-free with Delta. https://lnkd.in/g-XCD9Bk . . . . . . . . . . #deltaairlines #flightchange #travelupdates #airlinepolicy #customerservices #TravelFlexibilityForStudents #flightchanges #travelupdates2024 #deltaairlinespolicy #travelchangeslives

"𝘈𝘪𝘳𝘭𝘪𝘯𝘦𝘴 𝘦𝘢𝘳𝘯 𝘵𝘩𝘦𝘪𝘳 𝘮𝘰𝘯𝘦𝘺 𝘸𝘩𝘪𝘭𝘦 𝘵𝘩𝘦𝘪𝘳 𝘢𝘪𝘳𝘤𝘳𝘢𝘧𝘵 𝘢𝘳𝘦 𝘪𝘯 𝘵𝘩𝘦 𝘢𝘪𝘳" says Tor Fog Justesen, Chief Product Officer. For that reason the goal for the airline is to keep their aircraft in the air and spend as little time on ground as possible. To achieve this, airports must be ready to provide efficient turnaround processes. In our webinar "𝘖𝘱𝘵𝘪𝘮𝘪𝘻𝘢𝘵𝘪𝘰𝘯 𝘛𝘢𝘭𝘬𝘴 - 𝘛𝘶𝘳𝘯-𝘳𝘰𝘶𝘯𝘥 𝘏𝘢𝘯𝘥𝘭𝘪𝘯𝘨" Tor delves deep into this topic, discussing how airports can achieve efficient turnaround processes and maintain a high level of on-time performance. Find the link to our webinar in the comments section below ⬇ #AirportEfficiency #AirportInnovation #AirportOperations #BetterAirport

In this new report, we set out the airline experience as it exists, reveal what passengers want from their travel experience now and in the future, and explore how airlines can make use of data and new technology to set about meeting those expectations. We will focus on three key areas: 🖱️Flight Booking. How far has digitization brought us and what's left to do to create seamless booking experiences for all? 📺 The In-Flight Experience. From the complexities of airplane Wi-Fi to the untapped potential of in-seat screens and beyond, zoom in on the transformation of in-flight entertainment (IFE) systems. 💳 Redefining Loyalty. Are airline loyalty schemes in decline, and how can airlines innovate to engage more customers? https://hubs.ly/Q02DxxMp0

Seat being kicked? ✅ Squashed in like a sardine? ✅ Eating food that your dog would reject? ✅ There's nothing quite like flying economy, eh? And while the tin can in the sky bar is truly in hell, some airlines are soaring above the others. And the reason might surprise you. Delta Air Lines’ “outstanding operational performance” has seen it named the 2024 Airline of the Year by aviation publication Air Transport World (ATW). It wasn't the food or amenity kits setting them apart either. Nope, Delta were crowned winners because of their dedication to operational excellence. Operational excellence that meant all the processes flowed smoothly - giving their teams more time to deliver top notch customer experiences. We're not sure about you, but we don't think they achieved that by using legacy systems from 20 years ago, or organising their business processes on whiteboards... #BPM #operationsexcellence #businessprocessmanagement

🚀 Airline Efficiency 101: 𝗟𝗼𝗮𝗱 𝗙𝗮𝗰𝘁𝗼𝗿 (𝗟𝗙) Decoded! Did you know that Load Factor is often considered the 𝗵𝗲𝗮𝗿𝘁𝗯𝗲𝗮𝘁 𝗼𝗳 𝗮𝗶𝗿𝗹𝗶𝗻𝗲 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆? Even small improvements can significantly impact profitability. In our 𝟯𝗿𝗱 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗔𝗶𝗿𝗹𝗶𝗻𝗲 𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗞𝗣𝗜, we're diving into Load Factor: • Definition & calculation • 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝗰𝗲 • Industry trends Swipe to master this crucial metric! 👉 🗳️ Poll: WHAT'S THE BIGGEST CHALLENGE IN MANAGING LOAD FACTOR? A) Seasonal demand B) Competition C) Over-capacity D) Revenue complexity 💡 Share your LF management strategies below! Follow Koen Karsbergen and Air52 Aviation Consultants for more #Aviation insights. #airlines #aviación #aerolineas #Air52Insights #avgeek Next: 𝗣𝗮𝘀𝘀𝗲𝗻𝗴𝗲𝗿 𝗬𝗶𝗲𝗹𝗱 - The Revenue Puzzle 🧩

Gone are the days of poorly chosen domain names, cumbersome search engine hunts, and confusing navigation. With a 'unified' Fly[XYZ].com domain, airports, or #airporttenants can revolutionize their online presence, and #airport retailers can improve their #digitalretail game by offering memorable accessibility and a streamlined digital experience like never before. "Simplified digital access, amplifies online customer engagement" #FlyXYZ.com #Concessions #TravelRetail #DutyFree #Airports #StartupAirlines Just like e.g. FlyALB.com ('Unified' access) #FlyALB #Albany #NY #InternationalAirport 'A Memorable, easy accessible #onlineairport address'