WTOP News’ Post

🚨EXPOSING THE TRUTH: DoorDash & Uber Algorithm Manipulation🚨 It’s time to get REAL about what’s happening behind the scenes with DoorDash and Uber. If you’ve noticed your earnings going from sky-high one week to scraping by the next, despite working the same shifts and hours, you’re not imagining things. We’ve been monitoring this for weeks, and the pattern is undeniable: High earnings one week, then nothing the next. The system is clearly manipulating the algorithm and our ability to make money. It’s not just a random drop in demand – it’s deliberate. They’re rigging their algorithms to control how much we earn, determining which orders we get (or don’t get) and leaving hardworking Dashers and drivers with inconsistent income. This isn’t just an issue of chance—it’s a matter of livelihood. We’re calling DoorDash and Uber out for these unfair practices. Gig workers deserve transparency and consistency. **We work hard** and shouldn’t be subject to manipulated systems that decide when we can and can’t make a living. #DoorDashExposed #UberExposed #GigEconomyTruth #AlgorithmManipulation #DashersUnite #GigWorkerRights #UberDrivers #DoorDashDrivers #FairPay #TransparencyNow #DemandChange #StopExploitation #GigWorkerJustice #ExposeTheTruth #IncomeManipulation #FairWork #EndAlgorithmAbuse #UberEarnings #DoorDashAlgorithm #GigWorkerMovement @DoorDash @Uber @NBCNews @CNN @BuzzFeed @TheVerge @Wired @GigWorkersCollective @FightFor15 @TechCrunch @NewYorkTimes @Forbes @BusinessInsider @ViceNews @WashingtonPost @USATODAY @CBSNews @BBCNews @ProPublica @FastCompany

Navigating a career can be like threading through traffic while making timely deliveries - it requires patience, strategy, and swift decision-making. As someone who's been behind the wheel with Grubhub, I understand the parallels between reaching professional destinations and dropping off orders. Learn from each turn and soon enough, you’ll find yourself at the doorstep of your dreams! Let's connect the dots from goals to achievements. #CareerGrowth #ProfessionalJourney #Networking

I met the co-founder of DoorDash Stanley Tang in SF (a while ago). Here are the lessons learned: 1) It’s a numbers game: They interviewed 200-300 small biz owners, and it was in this 1 interview that they discovered there are so many ppl requesting delivery services 2) Don’t do startups, do projects: DoorDash was a class experimental project that happens to get overwhelming traction for their MVP launch & they either had to shut down or scale up (people were blowing up their phones for deliveries!) 3) Competition is a myth: We often worry about competitions too soon in big markets. The truth is competition only exits later when fighting for the same customers. 4) Being 1% better: If founders can become 1% better at making extremely tough decisions, progress will drastically compound overtime.

$26.40, Before Tips and Mileage And The Drivers Are P$*&(D ?!? That's the situation in Seattle right now. The delivery platforms are upside down after a new minimum wage for gigworkers went into effect in January. By the numbers: • Current minimum wage in Seattle is $19.97 (non-gigworker) • Driver earnings are up 8% • Base pay has increased 38% • Tips are down 16% • The number of active drivers has dropped 15% • Uber saw a 30% drop in orders through Feb, and Doordash stated they processes 30k fewer deliveries What's missing from that stat, and what Doordash and Uber don't put front i center is that they IMMEDIATELY added surcharges and price increases to orders. Some transactions carry a straight +$5 to offset the Seattle mandate. While there is a desire to find a balance, this situation highlights a key challenge with these platforms. Customers are happy to use them, as long as what they pay makes sense fro them, and not necessarily what it takes to cover the costs. I've shared many times the 'benefits' these platforms get from NOT paying the waste of the delivery process (e.g. time a driver spends waiting). If the impact was just on billion dollar businesses, you might be able to ignore it. What's unfortunate however is that people have made their livelihood on incorporating this income. They are the ones impacted the most. What are your thoughts on these types of minimum pay expectations? 👍 or 👎 ---------- Could this help someone you in your network? Consider sharing or commenting to help someone else Interested in Deeper Dives right to your inbox 1x/wk 👇 Take 10 seconds here: https://lnkd.in/dCsUAauR

We've all faced professional setbacks; mine was unexpectedly exiting the ride-share world. My pivot strategy? Embrace the change. Now, delivering with Grubhub has opened new avenues of income and personal growth. Learning to adapt is key in our ever-evolving job landscape. How have you turned a setback into success? #CareerAdaptation #ProfessionalGrowth

Today marks my fifth Woltaversary and geez what a ride it has been. To sum up the highlights is no easy feat, yet here goes:  2019 - I was hired to do two things. One - handle the reactive comms situations that come from being a platform on which real humans order real things to be delivered by real humans. This was a huge difference from the games industry, where yes, real humans are customers, but the product and offering is 100% digital, and “live operations” has a very different meaning. Two - handle the bigger international announcements for partnerships and finance rounds that come with being a high-growth international scale-up. 2020 - I started building a team, as it turns out supporting a business that is doubling or tripling in size means a lot of PR and comms work. Jani Hellström was my first hire and it has been amazing to build our function together. Covid19 also happened and we found ourselves making “no contact delivery” happen overnight - educating millions of customers, hundreds of thousands of couriers and merchants to completely change the way food delivery is done, while replying to hundreds of media enquiries. Safety was the #1 priority and I’m incredibly proud of our team for successfully navigating the years of lockdowns and restrictions. We also launched Wolt Market, which was a foundational step into everything beyond the restaurant. 2021 - A big year for my family and the company. Our youngest daughter was born in June, and in November we announced that DoorDash + Wolt are joining forces. I couldn’t resist the temptation to work on one of Europe’s biggest acquisitions ever, and found a way to make work and life, well, work. It’s been an absolute pleasure working alongside the fantastic DoorDash team, and I continue to learn more every day. 2022 - We continued to grow the team as Wolt also grew in scale and complexity - we have a broad range of bespoke technologies and products for a range of audiences - which also means comms work is a lot more than reacting to situations and pushing a few bigger things out. Understanding how to be a strategic partner for the broader business was a key thing in 2022, and we continue to build our team. 2023 - We added 10 people to our comms team and it's been amazing to see people step up and take ownership to grow our impact. Last year I figured out that learning and growing indeed never stops, and it is a very humbling experience. You reach one mountain peak only to discover the next one, and you start climbing again. 2024 - Today, as it snows yet again in Finland, I find myself grateful to be a part of this amazing journey, and I continue to be eager to learn and grow with whatever comes next. 🚀 From 400 to 10,000 and from 1 to 25 - the growth of the Wolt team and our mighty comms team in the past 5 years has been a whirlwind. It is a pleasure to work with each and every one on the team (names in comments) thank you! Lastly, and most importantly, let’s raise a toast!

In the hustle of our careers, it's crucial to align with what genuinely motivates us. In my role at Grubhub, the interactions with customers provide more than just financial reward; they inspire. I encourage you to find moments today that fuel your ambition beyond the monetary gains. #CareerInspiration #WorkWithPurpose

Firing people is hard. But firing your friends? That's a whole different game. In 2016 I started Repairly. Deliveroo for fixing phones and laptops. And we started strong. We hustled through accelerators, raised +$500k and built a strong team. Then came the turning point. My co-founder left. As a founder, I had a responsibility: - to the business - to our investors - to the remaining team members Ultimately, I had to downsize the company and lay off employees. It was tough emotionally. We were friends. When you're just getting started, you tend to be tight-knit with your first employees. That's exactly how it was for me. Do I regret building such a close relationship with my employees? No. Staying tight with my team is super important, even when things get tough. Would I do it again? Absolutely.

I catch up with friends from my time at DoorDash regularly. Most are successful operators who played a major role in DoorDash’s growth. They all have one common trait: intellectual honesty. This is table stakes to be a great operator. People with intellectual honesty are: → Open to new ideas and are willing to admit their wrong → Proactive about finding other POVs, even when they’re polarizing → Aware of their biases and actively work to mitigate them → Leverage data and reliable sources to validate their hypotheses They know that just because something feels right doesn’t mean it always is, and they work hard to prove or disprove their theories. You have to be comfortable being wrong and making mistakes. As a result, the people who work with you will become comfortable challenging your assumptions, leading everyone toward the correct decision.

With most things in life, there’s a MASSIVE gap between inputs and outputs. Effort and reward. Six months after I joined DoorDash, I had lunch with a mentor. He had a knack for picking successful companies and over the years I’d come to value his opinion. During our lunch, he told me that DoorDash was a “nice” place to work and while I would learn a lot, the company was going nowhere. This was the prevailing view of DoorDash in 2017. Food delivery was a bad industry. We were going to run out of cash. We were going to get crushed by Grubhub or Uber Eats. So much negativity. But less than two years after that lunch, DoorDash’s valuation shot to $12.6 billion, an increase of more than 20x. In my opinion, 2017 was the most pivotal year for DoorDash. Hiring and retaining employees was a challenge. Resources were scarce. We had to do more with less. During that period, we became more operationally sound. So when additional funding came, it was like pouring gas on an already burning fire. I’ve learned that recognition from the outside world comes long after the hard work has been done. There's always a gap between effort and reward, which is why consistency is so important. This is true in your career, relationships, health, finances, and everything else. DoorDash did the little things right, day after day, month after month, until success was inevitable. Don't waste your energy trying to shortcut the process. Winning comes when you do the little things right every single day. Focus on the inputs. Real progress takes time. Consistency is key.