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The club channel highlighted in this article is also thriving in China, with Sam's Club being a prominent example. Compared to its main local competitor, Alibaba’s Freshippo, some key metrics illustrate Sam's success: 📊Revenue per store: Sam's = Freshippo * 13 📊Revenue per SKU: Sam's = Freshippo * 3 (Freshippo’s 8,000 SKUs generate 45 billion RMB, while Sam's 4,000 SKUs generate 66 billion RMB) 📊Avg. transaction value: Sam’s = Freshippo * 7 (1000 RMB vs. 140 RMB) 📊Membership fee: Only Sam’s charge The 3 factors behind this success can be summarized by this article, with some differences with the mature U.S. market. 🟢Less strict about affordability Unlike American consumers who prioritize affordability, Chinese consumers are more willing to pay a premium for high-quality products selected by supermarket brands. This shift towards self-indulgent spending, accelerated by the pandemic, reflects a move away from long-term savings to daily enjoyment. Sam’s capitalizes on this trend by positioning itself as a brand focused on improving life quality in China. This helps it build a strong association with "treat myself" moments and differentiate itself from traditional supermarkets that satisfy everyday needs. 🟢Less importance assigned to freshness Products that emphasize freshness in the U.S. market (e.g.pizza and deep-sea fish) are sold frozen in Sam’s in China, but this has not hindered their popularity. Because Chinese consumers have lower freshness expectations for these imports compared to traditional ingredients used for Chinese dishes. Additionally, frozen products usually have higher production standardization and better quality control, making them more reliable for consumers. 🟢Experience based on SKU strategy Based on the previously mentioned positioning, Sam's has adopted a SKU strategy of “More categories, less total quantities” supported by a virtuous cycle comprising 3 key pillars: 🛒For consumers: It reduces decision-making costs, as they trust that the supermarket has already selected the best options within each category. 🛒For suppliers: It pushes them to continuously optimize quality and cost structure while helping them avoid excessive competition within the same category. Being Sam’s selection also enhances the supplier's reputation. 🛒For Sam’s: It lowers administration, logistics, and warehousing costs, while strengthening the exclusivity as brand value. In summary, Sam’s success reveals that the long-term solution for grocers in the Chinese market is focusing on the satisfaction of your target audience and differentiation.

US Grocers, Play to Your Strengths

US Grocers, Play to Your Strengths

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