Yoosuf Ahamed’s Post

Forget flash, focus on feeling! True hospitality lives in the details. In today's fast-paced world, genuine human connection is more valuable than ever. Hospitality isn't about grand gestures, it's the thoughtful touches - remembering a guest's preference, a kind word, anticipating their needs. These moments build rapport and create a sense of belonging. #HospitalityMatters #ServiceIndustry #PeopleFirst

Treat your people the way you want to be treated. This is the essence of hospitality. The Golden Standard, a set of principles that guides hospitality professionals, has a simple rule: the 10/5 rule. In short, it can be reduced to “A smile for a smile”. By showing positivity and love, we encourage the same in return. When we create a culture of internal hospitality, it naturally extends to our external hospitality and promotes a sense of community. Let's embrace this approach to business and promote organic growth and success. #hospitality #thegoldstandard

Daily Hospitality Hack: Elevate the Experience Tip of the Day: Surprise and Delight! Today, let’s talk about the magic of unexpected touches. Whether it’s a complimentary drink upon check-in or a personalized welcome note, small gestures can leave a lasting impact. Imagine the joy on a guest’s face when they discover their favorite snack waiting in their room. These little surprises show you care and make their stay unforgettable. What’s your favorite way to surprise guests? Share your thoughts! Stay tuned for more tips to transform ordinary stays into extraordinary experiences! #HospitalityHacks #SurpriseAndDelight #GuestFirst

Let’s talk about the psychology of hospitality! 🧠 There’s no better way to make people feel valued and appreciated than a personalised hospitality experience. The anticipation of the indulgent offering sparks excitement, and sharing food and refreshments fosters deeper connections. 💬How does hospitality make you feel? #eventprofsuk #eventsindustry #exhibitions #exhibitionstand #exhibitiondesign #exhibitionstanddesign #exhibition

🌟 Mae West's Wisdom with a WHY Hospitality Twist!🌟 Ever thought about the secret behind truly memorable service? Mae West once said, "It isn't what I do, but how I do it. It isn't what I say, but how I say it... and how I look when I do it and say it." And guess what? She could've been a hospitality guru! 😄🎩 In hospitality, it's all about the HOW: 😊 How we greet our guests with a smile that says, "Welcome, we've been expecting you!" 🏃♂️💨 How we go the extra mile, not because we have to, but because we genuinely want to. 👔👗 And yes, even how we rock those aprons or suits, making style part of the experience. It's the little things that add up to create that unforgettabl hospitality experience. So, next time you're serving up smiles or crafting those cozy vibes, remember Mae's words. It’s not just what we do; how we do it, how we say it and how we look. ✨ Let's keep bringing our best selves to the table—because in the world of hospitality, how we do things is everything. 🌈 #MaeWestWisdom #HospitalityLife #ItsHowYouDoIt #ServiceWithASmile #ExtraMile #StyleInService #WHYHospitality #MakeItMemorable #HospitalityMagic

I've used the term Radical Hospitality for years, but it's not all that different than Will Guidara's Unreasonable Hospitality. For me it is the art of making others feel seen, welcomed, and well cared for. I love Will's distinction here between hospitality and service - that hospitality is making someone feel seen as an individual. And creating radically hospitable experiences where people feel seen as individuals is my favorite part of my work. Whether it is: - A highly personalized event that creates an individual experience for every attendee - A customer engagement and appreciation program that creates loyal and raving fans through individualized offerings and personal service - A team development and recognition approach that supports and appreciates each of your team members for their individuality - A leadership strategy session that facilitates planning based on individualized strengths, as an individual leader or as a leadership team A universal desire we share is to be seen as the individual we are, and radical hospitality is a meaningful and impactful way to do just that. If you're considering ways to transition how you serve to an individualized, radical hospitality approach and would like a partner in the process, I'd love to chat. Schedule a coffee chat with me here: https://lnkd.in/gYiGYMet Helping others feel seen is what lights me up!

I love this post from Will Guidara and it got me thinking... 🤔 Learning and understanding are NOT the same thing. All people have different learning styles/preferences. I encourage all L&D leaders to ask themselves the following: Does your teaching style make others feel seen as individuals? Are you catering your approach to meet everyone's needs? Let's be unreasonable in our pursuit to deliver impactful learning opportunities for all! #learninganddevelopment #unreasonablehospitality #cartier

🌟 Hospitality isn’t just a service—it’s a feeling. 🌟 In today’s world, where technology often replaces face-to-face interactions, genuine hospitality stands out. It’s not just about serving someone; it’s about making them feel seen. As Will Guidara points out, the difference between service and hospitality is simple: Does your gesture make the other person feel acknowledged as an individual? If yes, that’s hospitality. If not, it’s merely service. In hospitality, our goal should be to create memorable, human connections. When we go beyond the basics and make someone feel understood and valued, that’s where the magic happens. 💫 Let’s strive to bring this mindset into every interaction—inside and outside the industry. #UnreasonableHospitality #HospitalityMatters #HumanConnection #GuestExperience #Leadership

Hospitality and service are NOT the same thing. One of the best ways to determine if something is a gesture of service or hospitality is by asking yourself this question: Does doing it make the other person feel seen as an individual? If it doesn’t, it’s service; if it does, it’s hospitality. #unreasonablehospitality 

it is an interesting point of view.