Zendesk’s Post

🔓 Secure your spot at #ZendeskRelate 2025: https://zdsk.co/46MFsSQ 💡 Join us in Las Vegas March 25-27, 2025 to learn from the world’s top CX trendsetters, hear emerging trends from AI and CX visionaries, and network with the best of the best CX leaders. Register now.

🦾 Big AI news in the Big Apple! 🍏 Thank you to our attendees, speakers, and customers for heralding the future of AI x CX with us at the #ZendeskAI Summit in New York City. Want to get the latest information on all our new features? There’s still time to sign up for our digital Zendesk AI Summit: https://zdsk.co/3Nlv9fy

👀 If you're not using AI in the workplace, you'll risk being left behind. Uncover the use cases, benefits, challenges, and real-life examples of AI in the workplace in this Zendesk guide: https://zdsk.co/47QewSF

🤩 We unveiled our game-changing product innovations at #ZendeskAI Summit: https://zdsk.co/4f06iK5 With our new features, businesses can: 🤯 Automate up to 80% customer requests with omnichannel AI agents, zero AI training needed 😎 Autonomously resolve over 50% of incoming calls with AI agents for voice 😌 Maximize efficiency with a proactive agent copilot, now fully integrated into our AI-powered agent workspace

🔩⚙️ When you need a helping hand, you turn to Upwork. When Upwork needs a helping hand, it turns to Zendesk: https://zdsk.co/3TVmUun 🌎 The world’s work marketplace partnered with Zendesk to optimize its CX using APIs and automations, resulting in 58% AI agent resolution with self-service. 👂 Hear from CX leaders and innovators like Upwork at the #ZendeskAI Summit. Register here: https://zdsk.co/4dBIf2G

🏆 Shoutout to our customers around the world. Thanks to all of you, IDC named Zendesk among the top three customer service software vendors for the second year in a row. Thank you for being part of our success — we can’t wait to see what we’ll achieve together in the future!

🎉 We're thrilled to announce Zendesk has once again been recognized as a leader by G2 in the Fall 2024 reports! 🏆 We've been included in 608 reports and earned 164 badges across various categories, including Help Desk, Chatbots, Live Chat, Customer Self-Service, and more for SMB, Mid-Market, and Enterprise! 🏅 Highlights include: #1 in the Enterprise Grid Report for the Proactive Notification category #1 in the Mid-Market Grid Report for the Conversational Support category 👉 Check out all the reasons why users are raving about us: https://zdsk.co/48etpOj #ZendeskAI