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When it comes to innovation, many card issuers are in a state of learned helplessness." — Datos Insights, Escaping the Legacy Tech Hamster Wheel, June 2024. Card program execs are caught in a cycle of quick fixes to bolt modern features onto their legacy systems. These patch-work solutions quickly turn into a tangled mess, stifling innovation – especially when it comes to interconnected systems like loan origination and digital banking. But the top-performing card programs? They’re doing things differently.  The Datos report highlights why leading financial institutions are making the shift to modern card processing platforms. They asked card execs at these banks the pivotal question: why modernize? Here’s what they discovered:

Such a crucial point about learned helplessness in innovation. It's clear that modernizing card processing platforms is the way forward for financial institutions.

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