One of the most common guest complaints isn’t about the food. Or the service. It’s about the bathrooms! #PressPlay and hear Ziosk’s Founder Jack Baum talk about how a seemingly small detail can make or break a customer's decision to return, and how your restaurant staff can proactively address this feedback. #RestaurantManagement #CustomerExperience #ZioskDecoded
1000% Jack. Especially when high quality restaurant becomes as a famous gas station
🌟 Have you ever received a negative restaurant review and struggled with how to respond? Our latest blog post is here to help! Learn valuable tips and strategies for effectively handling criticism and turning a negative review into a positive experience. Don't miss out - https://hubs.ly/Q02JY4SR0 🍽️🔥 #RestaurantReviews #CustomerFeedback
On average, a single negative review will cost a restaurant 30 customers. 📉 Here are some tips to handle bad reviews and use them to your advantage 🤝 Read more on the blog 👇 https://lnkd.in/gfsxgZtD #CustomerExperience #SentimentAnalysis #DataDrivenCX #RestaurantTechnology
Standing Out in a Competitive Restaurant Market In today’s saturated market, restaurants face significant challenges in differentiating themselves from the competition. To stand out, it’s essential to leverage unique strategies that resonate with customers and create a memorable dining experience. Here are several approaches that can help a restaurant distinguish itself in the community: Day 1. Exceptional Customer Service Providing outstanding customer service can significantly enhance a restaurant's reputation. Train your staff to be attentive, friendly, and knowledgeable about the menu. Personalized service, such as remembering regular customers’ names and preferences, can create a loyal customer base.
Dining out is so much more than the food. It’s the total customer experience from greeting to goodnight. These tips can help make it special: https://lnkd.in/gvZzpjZR #eatertainment #tips #foodandbeverage
Account Director at The LOOMIS Agency | Brand & marketing strategy for challenger brands
In 2024, consumers are demanding a better restaurant experience — or going elsewhere to find it. We recently attended the restaurant industry Best Practices Conference, hosted by GuestXM - Now Powered by Black Box Intelligence™. The learnings? The time is now for re-engaging the restaurant consumer, starting with: Make dining with you "worth it." More on our blog. 👀 #restaurantmarketing
Takeaways from the 2024 Best Practices Conference to help re-engage restaurant customers by creating joyful experiences and human connection. https://bit.ly/3J7buO0 #barkblog #restaurantmarketing #blackboxconference2024 Clay Dover Lisa W. Miller, CSP
Competing with a neighboring restaurant? Learn how to attract more customers while maintaining a friendly atmosphere. Explore unique strategies to differentiate your business and foster positive relationships. Read the full article: #RestaurantManagement #BusinessGrowth https://lnkd.in/eGShaWXH
Make sure to join our annual webinar and hear the latest insights on restaurant guests!
Gain a better understanding of how to meet today’s consumers—not just where they are today, but where they will be tomorrow—with Technomic’s State of the Restaurant Guest webinar. Join us May 7 at 11:00 a.m. EST for this exclusive event. Register here: https://zurl.co/ok0b
In today's digital age, where information is at our fingertips, consumers are more informed than ever before. This is especially true when it comes to dining out. Studies have shown that a whopping 92% of consumers read restaurant reviews before deciding where to eat. Restaurant owners, therefore, must prioritize building a strong online reputation by actively encouraging and responding to customer reviews. Positive reviews showcase a commitment to excellence, while constructive feedback offers valuable opportunities for improvement. #RestaurantReviews #DigitalMarketing #CustomerFeedback #BrandLoyalty #OnlineRestaurantReviews #DiningOut #BistoStack #RestaurantMarketing
Running a restaurant or bar isn't a piece of cake. 🍰 It's a tough gig with lots of competition and it's super important to keep those tables full! You've gotta deal with quiet nights, unpredictable sales, and the big headache of keeping customers coming back for more. 🤯 But don't sweat it, we totally get it. That's why we've got some killer strategies and a unique approach to help you attract a steady stream of diners and create that buzzing atmosphere everyone loves. 🥳 Ready to turn those slow nights around? Download our restaurant marketing guide plus video tutorial and let's make your spot the talk of the town! 🌟 #HospitalityMarketing #RestaurantSuccess #CustomerLoyalty #restaurantmarketing #restaurantmarketingtips #restaurantmarketingsuccess #restaurantmarketingagency #restaurantmarketingstrategies #restaurantmarketingadvice #restaurantmarketingcompany #restaurantmarketingexpert #restaurantmarketingguide #restaurantmarketinghelp #restaurantmarketinghacks #restaurantmarketingideas #restaurantmarketingstrategy #restaurantmarketingtip #restaurantadvertising
Vice President, Marketing
6dAbsolutely, Jack! This kind of real-time feedback is exactly what restaurants need to act quickly—rather than hearing about it days or weeks later through Yelp or Google reviews. 🙈 Immediate feedback through Ziosk is a crucial tool for operators!