Value is top-of-mind for every restaurant today, and if you listen, your customers are telling you how to create it. Our latest blog explores how industry leaders like Denny's, McDonald's, Chili's and Chipotle Mexican Grill are boosting satisfaction and their bottom line by collecting and responding to customer feedback. Ready to turn your customers' voices into valuable business insights? Check out the full blog post: https://lnkd.in/e_4sK7Wq #ziosk #guestfeedback #hospitality #CustomerFeedback #ValueCreation #Value #Restaurants #RestaurantValue
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Understanding your competition in the restaurant industry isn't just about knowing their menu—it's about grasping their strengths, weaknesses, and customer experiences. <3 How can you leverage this insight to differentiate and elevate your own offerings? 🍽️📊 Subscribe to MDS YT channel for more practical tips and insights on restaurant operations: https://lnkd.in/djnAXhwn #RestaurantStrategy #CompetitiveAnalysis #IndustryInsights
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At Orders.co, we're redefining how customer feedback is gathered and utilized in the restaurant industry. Our innovative approach includes a three-step collection process: Order Placement – Capturing initial customer impressions and expectations. Order Completion – Gathering immediate feedback post-service. Follow-Up Review – Encouraging reflective insights after the dining experience. This comprehensive method allows for more nuanced, actionable feedback, ensuring that customer insights directly contribute to service enhancement. Additionally, satisfied customers are encouraged to share their positive experiences on major public review platforms, further elevating a restaurant's reputation.
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How Customer Feedback Shapes Our Restaurant Menu Choices Discover how we gather valuable feedback from our loyal customers and how their preferences influence our menu decisions. Our community's support and insights, especially during challenging times, have made a significant impact on our offerings. Join us in celebrating this unique connection! #CustomerFeedback #RestaurantMenu #CommunitySupport #DiningExperience #VeggieFriendly #MenuDecisions #FoodIndustry #COVIDSupport #LoyalCustomers #RestaurantInsights
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Restaurant menu pricing is a crucial aspect of business strategy, involving a balance between costs, perceived value, and customer satisfaction. It considers ingredient expenses, labor, and overhead, while also incorporating psychological pricing tactics. Striking a balance between affordability and quality is essential for attracting and retaining customers. Offering a range of price points allows patrons to choose based on their budget, contributing to a positive dining experience. Transparent pricing builds trust. Overall, effective menu pricing is key to enticing customers, maximizing revenue, and staying competitive in the restaurant industry. #MenuPricing #RestaurantStrategy #CustomerSatisfaction #AffordableQuality #TransparentPricing #DiningExperience #PsychologicalPricing #BusinessSuccess #CompetitiveEdge #RevenueMaximization
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The further a guest is from the restaurant, the higher likelihood accuracy issues occur. Alexander Kuzmanoff calls it the "accuracy gap", which tends to happen between dine-in and take-out, and then between take-out and delivery. 👉 The good news is, you can measure exactly how big your accuracy gaps is, and find the highest-impact area to attack in order to close that gap. 👉 The even better news is, our in-house analytics team can help you with all the in-depth analytics so you don't have to. In this video, Alex briefly explained the Tattle team's process. I've also linked a helpful metrics guide in the comments below to show you how Tattle assesses the health of your restaurant operations. #restaurants #restaurantoperations #guestsatisfaction #cx
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📋 Menu-based Conjoint Analysis (MBC) Whether you're designing the next big phone plan or setting up a restaurant menu, MBC helps you understand the choices your customers prefer. ✔️ Learn how to tailor your products and services to fit customer desires perfectly with our study. 🌐 Explore this study with a free trial 👉🏽 https://lnkd.in/dayJdHgC
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A simple analogy of what it means is: Think of Customer satisfaction as a single bite of a meal. It tells you if you liked that specific bite, but not necessarily how you feel about the entire meal. Think of Customer experience as the entire dining experience. It considers everything from the ambiance of the restaurant, the quality of the food throughout the meal, and the service you received from the staff. Did you find this insightful? Like, share and drop a comment in the comment section if you wish to contribute. #customersatisfaction #customerexperience
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Our CX metrics guide just got an upgrade — now including 𝗺𝗲𝗻𝘂 𝗶𝘁𝗲𝗺-𝗹𝗲𝘃𝗲𝗹 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗺𝗲𝘁𝗿𝗶𝗰𝘀! 🎉 You can download the new guide PDF on Restaurant Dive (linked in the comments). Compiled based on real examples from real Tattle restaurant partners, this guide has everything restaurant leaders need to know to track, measure and dissect store and brand-level performances. Why settle for guesswork when you can have concrete data at your fingertips? Check out the e-guide below 👇 #restaurants #restaurantoperations #cx #data #guestfeedback
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Run Your Restaurant Smarter, Not Harder. Make My Menu's all-in-one solution helps you manage everything from menus and inventory to staff scheduling and customer feedback. Boost efficiency and focus on what matters - creating amazing food experiences. #restaurantautomation #digitalmenu #savetrees #savetreesaveearth #savetree #makemymenu #safeearth #callwaiter #getoffers #getoffer
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