Zomato’s Post

जन्मदिन की हार्दिक शुभकामनाएँ टेकीशियस परिवार की तरफ़ से। सुना है मोबाइल ऐप है आपकी। अगर ऐप की मेंटेनेंस करवानी हो या कोई और ऐप बनवानी हो तो शरमाइयेगा नहीं बेझिझक कहिएगा काम हो जाएगा।

After all those tharki notifications, zomato suddenly become that sanskari kid. 😂 Atyant Sneh Zomato Birthday Bumps from my side Zomato, the food delivery giant that’s everywhere but somehow never there when you need them. They’ve managed to build a brand around delivering food quickly, except for those times when they don't. Their customer service seems to be an enigma wrapped in a mystery, served with a side of cold fries. And their app? It’s a fun guessing game: will you get your food or will it get cancelled after you've waited an hour? Zomato – delivering uncertainty to your door. Happy Birthday Zomaaaato

Zomato congrats for such a pathetic customer service, when someone orders ice cream they expect it to be frozen not lassi #disappointed #Nozomato

Happy B'day Zomato! Have a great year ahead. The post is amazing as usual. I highly appreciate the content writers at Zomato (especially the ones from the team who post on LinkedIn). I have a suggestion if you are game for it. Just make the same post in written Hindi. That would be awesome. Even for your International audience too. You are a well-loved brand which can spread awareness for Hindi at a grand level. Thanks

But your customer care service is still the worst in the world. Never resolves any issue. Got my first-hand experience last week only.

Hey Deepinder & Zomato team i own 2 outlets on Zomato id 19523066, 21253849 am unable to reach my account manager since 10days tried all possible ways including your escalation matrix none of them are responding as a last hope reaching out to you here please help you can reach out to me @8861851515

Worst customer support, in an complaint of wrong item they just say they can not contact the restaurant so they can not support. And that's all. Not only this the pics and video that you uploaded in the chat is somehow not seen by them later or neither you can download. They ask you to send an email. I mean how insensible is this for a customer to wait for a food and recieve wrong item and then they simply say we can not support as the restaurant did not recieve call. Thats all. And later they need fresh pics and video. How unprofessional and unethical.

🚨 Customer Service Alert 🚨 I wanted to share an experience I recently had with Zomato that has left me quite disappointed. I placed an order (Order ID - 5978832446) via Zomato. Due to unforeseen circumstances, I had to cancel the order, but only after verifying that the cancellation option was available, which indicated the restaurant had not yet accepted the order. To my surprise, I was charged INR 332.21 as cancellation charges. When I reached out to Zomato's support team, I received an email stating that these charges were justified. This seemed unreasonable, so I decided to follow up with them. However, the customer support representative who called me was extremely arrogant and dismissive, outright refusing to refund the charges. This kind of unprofessional behavior is unacceptable and does not reflect the high standards Zomato is known for. As a loyal customer, I expect fair treatment and a professional resolution to my concerns. Address my specific case and process a refund for the cancellation charges. #CustomerService #Zomato #CustomerExperience #Feedback

This banner is intentionally made to look like how Hyderabad and other south Indian local people( politicians ) put banners in local areas. This is kind of troll 😂.

No one knows how to relate with Indian audience, better than Zomato Apratim maroranjak ishtihaar!!!