About
Axxiome's Digital Customer Onboarding solution revolutionizes the banking experience by offering a rapid, secure, and entirely digital onboarding process. The platform ensures seamless integration with existing systems, providing banks with the tools to attract tech-savvy customers through its intuitive mobile and web interfaces. With features like digital identity verification, real-time processing, and customizable forms, it offers an efficient way to increase customer satisfaction and reach.
This product is intended for
- Chief Operating Officer
- Chief Digital Officer
- Digital Transformation Officer
- Digital Transformation Manager
- Head of Customer Experience
- Customer Experience Manager
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SEAMLESS MOBILE ONBOARDING
Allow customers to securely onboard, open accounts and access banking services without ever stepping foot inside a branch. 🔹Digital identity verification 🔹Flexible Retail and Commercial customer input forms 🔹Rule-based documents submission 🔹Rule-based bank auto-approvals
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EMBEDDED IN YOUR WEB PRESENCE
Our web-based onboarding platform enables customers to seamlessly onboard right from your website, initiate account openings, and tap into banking services without the need for branch visits. The whole onboarding process is handled digitally. This ensures a frictionless and user-friendly customer experience, while meeting rigorous security standards.
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IN-BRANCH ONBOARDING
Our in-branch onboarding process is designed for those who value face-to-face interactions without sacrificing digital efficiency. Guided by your teller agents, customers can initiate onboarding and account openings, all facilitated digitally. From document presentation to capturing digital signatures, the entire process combines traditional banking with modern digital tools, providing an optimal, secure, and efficient experience right within the branch.
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ONBOARDING ASSISTANCE
Seamlessly blend online and offline interactions by integrating our platform with your service center. Our solution ensures a consistent customer journey, whether they're starting the process online or seeking personalized assistance over the phone or face-to-face. It's the perfect blend of convenience and human touch, enhancing customer satisfaction and loyalty.