About
Reach your service ambitions - Deliver a website contact strategy that doesn’t frustrate your customers through personalised and data driven contact options. Provide your website visitors with personalised contact options in line with company strategy and communicate efficient use of online, inbound, outbound, chats or chatbots.
Media
Products media viewer
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Balance your channels
Whether chat, email or call-in
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Maximise the capabilities of online and offline
Contact Option Personalisation is the deliberate application and effective use of contact options on your digital platforms. It’s a method of when to apply which contact options for commercial and service oriented visitor intents. Align all departments and bridge the gap between online- and offline goals.
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Generate leads
without cannibalising your online sales
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Always test what works best
using bmetric for split-testing
Featured customers of bmetric contact option personalisation
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