Find products trusted by professionals in your network
See which products are used by connections in your network and those that share similar job titles Sign in to view full insights
Software used to log and analyze call traffic from marketing campaigns. - Attribute inbound calls to individual advertising channels - Track and compare ad conversion rates across different channels - Log caller details (e.g. demographics, location, and prior call activity) - Access in-call analytics (e.g. call quality, sales outcomes, and speech analysis)
83 results
CallRail is the lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use real-time insights to optimize their marketing.
Invoca connects inbound calls to the digital journey, helping marketers gain much-needed visibility into the campaigns, keywords, and ads that are driving high-value calls. Once a call is placed, Invoca’s Signal AI speech analytics technology goes to work. Predictive models analyze your spoken conversations to classify call outcomes like purchases made, appointments set, or applications submitted — all customized for your business. This conversation intelligence can then be pushed into the marketing platforms that matter to you, whether it’s Google, Facebook, Salesforce, or any one of the hundreds of Invoca Exchange out there.
Marchex Marketing Edge is an innovative, easy-to-use conversational analytics solution that enables marketers to make data-driven decisions that improve their digital marketing performance. It reveals which marketing campaigns and channels result in call and text conversions so you can maximize the value of your ad spend. Marketing Edge also integrates with Marchex Sales Edge Rescue to provide real-time lost sale alerts so Sales can save the deal.
See which products are used by connections in your network and those that share similar job titles Sign in to view full insights
Providing 9-1-1 telecommunicators and first responders powerful capabilities for handling, dispatching, and responding to emergency calls more efficiently and effectively with location data, Smart911, live video streaming, georeferenced floor plans, and text-from-911 capabilities.
Lend your campaigns the edge of Call Tracking: Identify and close your best prospects. Helps your marketing team decipher campaigns, channels / media, keywords & search terms that make customers pick up their phone call-tracking Analyze what campaigns are generating calls, conversions and revenues Real-time optimization Real-time optimization to campaign strategies to drive more revenue-generating calls Dynamic number insertion Dynamic number insertion, call routing, caller insights
Preventing fraud in the contact centre by identifying suspicious calls and authenticating legitimate customers before you answer. This enables you to divert potentially fraudulent calls to specialist teams and create a frictionless caller experience for genuine customers.
Replace client's phone number with a trackable virtual one to protect their privacy and get better visibility into customer experience. - Tracking and analysis: capture insights from your customers' interactions to improve user experience and strengthen your market positioning. - Customer privacy: phone number masking secures privacy without interrupting communication. - Prevent revenue leakage: phone number masking prevents parties from abandoning the platform and completing transactions elsewhere. Ensure your customers’ privacy, improve their experience and make data-driven decisions with better insights on communication between customers and service providers.