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Software used to enable voice and text messaging features in mobile applications using APIs. - Use application programming interfaces (APIs) to enable cloud-hosted communications - Customize interface for calling, instant messaging, and verifications in applications - Integrate with VoIP services and implement enhanced security features - Use API documentation and guides to explore features and flexibility
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Tencent Cloud Instant Messaging (IM) provides globally interconnected chat APIs, multi-platform SDKs, and UIKit components to help you quickly bring messaging capabilities such as one-to-one chat, group chat, chat rooms, and system notifications to your applications and websites.
Avaya Cloud Office is a cloud-based communications system with enterprise grade voice, video, IM/messaging, meetings, conferencing and collaboration. With Avaya Cloud Office you can easily connect all your workers, whether in the office, mobile, or remote to a single system regardless of their location.
APIs, tools, customer support software, and a global connectivity network to elevate business to customer relationships.
With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible, sooner rather than later.
A CPaaS (communications platform as a service) lets developers add real-time communications features such as SMS messaging and voice call to their applications without the hassle of dealing with the global telecom infrastructure. Plivo's SMS API and Voice API and its Premium Communications Network give businesses a way to communicate with their customers anywhere in the world. Cloud-based communications platforms provide a bridge between businesses and telecom carriers, programmatically connecting a business’s devices and applications via application programming interfaces (API) that provide all the code a business needs to incorporate communication functionality into their applications. On the back end, cloud communications platforms connect to telecommunication carriers and operators to route messages and voice calls on behalf of businesses.
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MyOperator's Cloud Contact Center is a cloud-based platform that manages customer interactions across multiple channels, with features like WhatsApp Business API, real-time analytics, and AI-powered speech analysis, ensuring business continuity with IVR and VOIP capabilities and CRM integration Top Features: > WhatsApp Business API > Real-time Analytics > AI-powered speech analysis > Business continuity > IVR (Interactive Voice Response) > VOIP > CRM integration Best Business Use-cases > Effortlessly handle customer interactions across multiple platforms, including social media, chat, email, and voice. > Businesses with high call volumes that require effective management of customer interactions. > Businesses operating in multiple locations that need centralised communication management. > The AI-powered speech analysis feature enables businesses to monitor and evaluate calls, providing valuable insights.
Connect with customers and team members via voice and messaging by leveraging our carrier status and millions of local numbers available for purchase in 180+ countries. Direct access to the PSTN access means Telnyx users can cut out the middlemen and have complete control over call-routing and debugging from our Mission Control Portal. Automated, transparent porting makes for easy migration, while our 10DLC expertise keeps campaigns online—even as regulations tighten. Our IoT SIMs can connect devices across private networks for secure data transit. Our robust and easy-to-use Voice and SMS APIs are designed to elevate user experiences, enhance engagement, and accelerate business growth. Experience seamless digital communication with Telnyx.
The finance industry is undergoing a significant transformation driven by the rise of digital technologies and changing customer expectations. According to a report by PwC, 71% of financial services executives believe that customer expectations have changed significantly due to the adoption of digital channels. To offer an enhanced Customer Experience, Fintechs need to shift their efforts to provide Omnichannel Experiences. This strategy fosters greater customer engagement, builds trust, and accommodates varying levels of technological literacy. The Omni-Channel CPaaS Customer Experience Omnichannel communication in Fintechs ensures seamless, consistent, and personalized interactions across multiple channels, enhancing convenience, accessibility, and engagement for customers. Soprano, a Communications Platform as a Service (CPaaS) Market Representative Vendor by Gartner, offers multiple mobile messaging platforms, including Email, Voice, SMS, and WhatsApp to meet this demand.
One platform, all your customer interactions. A low-code communications platform that reduces cost, complexity, and accelerates IT roadmaps. Webex Connect is an enterprise cloud communications platform that helps you to rapidly build, test, and launch communication workflows across all channels in a low-code, serverless environment. - Rapidly launch new customer journeys - Enable frictionless CX across 10+ channels - Effortless integration with multiple enterprise systems - Central management across the entire journey - Accelerate conversational automation - Understand customer preferences - Iterate and scale on an enterprise-grade cloud platform
Channelize.io is a Platform-as-a-Service (PaaS) product that is revolutionizing the way businesses (eCommerce Stores & D2C Brands) are selling online. We enable eCommerce Stores & D2C Brands to leverage the power of Live Stream Shopping and Real-time Engagement to Boost Sales and Enhance their Brand Perception by connecting better with their buyers and showcasing and marketing their products in ways that lead to informed, trusted and accelerated purchases by buyers. We make Live Video Shopping better for brands with consistent, beautiful branded experiences across Websites and Apps. There is no doubt that Live Shopping will become the new normal in retail and will go down in history as an evolution of traditional eCommerce. Our platform, therefore, enables brands to achieve the best of both worlds - ROI and Reach, making them a real Winner in the retail space. Our Platform works through 3 primary mechanisms – entertaining consumers, engaging them, and educating them on the brands.