Find top products in Customer Success Software category

Gainsight CS offers the core Customer Success capabilities needed to make customers your best growth engine. Get a comprehensive view of your customers, uncover trends and risks, and empower your team to scale with proven actions that deliver outcomes. • The Customer 360 and Health features allow you to eliminate retention and expansion blind spots. • Journey Orchestration helps you scale efficiently by combining human and digital touch. • The Success and Planning Playbooks provide a clear path to your customer's success. • The Customer Feedback feature allows you to focus your priorities to deliver on customer feedback and accelerate value and retention.

Totango customer success software helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango provides a robust set of integrations and SuccessBLOCs—our proprietary pre-built customer success programs that are embedded with best practices and contain relevant workflows, reports, automation, customer segments, campaign content, and more to help you achieve critical business outcomes and create focus for your team. With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio, engage with customers when and where it matters, monitor and improve the metrics that matter, and scale CS faster with the power of people + AI. Unlike our competition, Totango enables unlimited scalability and unmatched time to value due to our composable platform architecture and schemaless data model.

Vitally is the first Customer Success Platform (CSP) specifically designed for maximizing productivity, visibility, and collaboration. B2B Customer Success teams using Vitally increase NRR, deliver the best possible customer experience, and increase their team's efficiency because, Vitally is the only workspace that combines productivity and collaboration tools with essential customer data.

ChurnZero is the leading Customer Success Software platform, that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints.. Learn how our real-time SaaS platform helps support Customer Success teams.

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value. Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

From centralizing customer data to tracking requests and monitoring onboarding activities, SmartSuite for Customer Support has everything you need to ensure your customers are happy and your team is providing top-notch service. Proactively plan customer outreach, record customer feedback, and keep tabs on everything using customizable dashboards and reports. Get Started with a free trial - no credit card required.

Customer success software that drives customer retention and growth across your entire company.

Catalyst + Totango have joined forces to build a leading customer growth platform that helps businesses protect and grow revenue. Catalyst and Totango provide businesses with a united platform that drives recurring revenue success and measurable growth. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, Dynatrace, and Aircall—and the top revenue leaders at global B2B brands—including Braze, FiveTran, and Heap—use Catalyst and Totango to activate an intuitive customer experience with enterprise scale for post-sale revenue motions focused on measuring and driving customer value and positive business outcomes, including account management, renewals, adoption, and upsell and cross-sell. Innovative AI functionality helps GTM teams fully understand each customer and identify optimal areas for revenue growth.

MarketForce One helps banks, insurance, MFIs and credit companies increase sales efficiency and effectiveness by offering the first seller-centric sales force automation (SFA) system that is tailored for the African market, to optimize the productivity of every sales representative. It delivers proactive insights to agents, reps, and managers, identifying missed opportunities and providing guidance to sales teams on top opportunities and the best ways to progress rankings and close pipeline deals.

O SenseData é a plataforma construída para o Sucesso do Cliente: Utilizamos técnicas avançadas de análise de grandes volumes de dados, criando uma visão única do cliente e gerando insights para que a sua empresa possa ser muito mais proativa e precisa nas suas ações.