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Software used to recover and process outstanding debtor payments on behalf of organizations or collection agencies. - Automate payment collection processes such as debtor communications, fee calculations, and status reports - Use case management systems to track collection status and make adjustments based on payment history - Generate and store debtor documentation such as collection letters - Manage credit limits, penalties, and overcharges
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Cogent is the most comprehensive collections, receivables and litigation management software for attorneys, collection agencies, debt buyers and creditors driving compliance, business optimization and easy integration. Cogent’s intelligent rules engine ensures that claims and cases are managed consistently, effectively and in compliance with client and regulatory requirements. Engineered on Microsoft .Net architecture, Cogent is designed to increase compliance, provide business automation, and improve bottom line. Powered by the cloud, mobile, and a model database, Cogent comes with state-of-the-art data warehousing and business intelligence features and is scalable in number of users and volume of accounts.
spoctoX is a full stack AI-driven debt-support and risk mitigation platform designed to assist banks and non-banking lenders in effectively managing and optimizing their debt collections processes. The platform offers a range of features and capabilities aimed at digitizing, automating, and streamlining collections activities. Some key features of spoctoX include: - End-to-End Collections Lifecycle - Legal Workflows - Digital-First and Data-Driven - Digitization and Automation
Credgenics Collections Analytics comes with advanced Machine Learning (ML) capabilities for targeted collections strategies which enhance outreach, reduce the time and cost to collect, while boosting recoveries. The data-backed decisioning transforms the overall collections approach with dynamic segmentation, real-time insights and personalized communications. Our well trained ML data science model, segments users into risk profiles and is able to predict repayment behaviour and recommends the best channel, day, and time to reach borrowers, which sets our collections strategies above competitors. 1. Borrower Risk Segmentation based on multiple parameters 2. Channel Prediction to identify the optimal outreach plan 3. Strategy Optimization by tracking borrower response in real-time across channels 4. Intent to Pay Prediction based on outreach attempts to determine tele-calling priority
EXUS Collections supports the entire debt lifecycle providing automation of routine processes and tasks and supporting customer interaction through traditional and digital channels. It offers a powerful decision-making engine that is powered by business rules and analytics, incorporating a rich set of metrics without the need of custom development or the need for ongoing IT support. Its high degree of configurability puts you in a better position to meet changing business environment, regulatory requirements and more. 3 key features: • Visual strategy designer which helps you design and change your strategy in a matter of minutes • Agent smart scripting which guides your agents during negotiations with your customers and offers a standardized treatment approach • Advanced DCA management allowing for both offline and online work, automatic assignments and recalls, calculation of commissions and many more
Credgenics Litigation Management System digitizes and automates the end-to-end legal processes for debt collections with a seamless and user-friendly workflow based approach. It is an advanced solution that provides a comprehensive 360 degree strategic and data-driven approach to optimize litigation tracking, reporting, and analysis for recoveries. The solution provides complete visibility to the stakeholders on the status, pendency and performance for the legal operations. The performance of various legal resources and the engaged advocates can also be monitored in terms of closure and recovery rates of cases. Key Features include: ● Digital and customized litigation workflows for vendor management, notices and tracking ● Automated dispatch of notices based on a pre-defined workflow ● Automatic case tracking from court websites ● On-platform reminders and email notifications for pending processes ● Real-time performance dashboards tracking pendency, costs and recovery
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Credgenics is an advanced debt collections technology platform that enables banks and other non-banking lenders to completely digitize, automate and streamline collections processes. The SaaS-based platform comes with innovative digital-first and data-driven capabilities. It provides extensive capabilities that are designed to manage an ever-growing level of collections complexities and dynamic regulatory compliances. Credgenics manages all delinquency buckets from pre-due stage to 90+ DPD including legal workflows, with multiple modules that span the end-to-end collections lifecycle. - Digital Communications - CG Collect Mobile app for Field Collections - Collections Analytics - Predictive Dialer and Calling - Skip Tracing - Litigation Management System Key Benefits: 80% Recovery across delinquent accounts 60% Increase in legal process efficiency 40% Reduction in collections cost 40% Increase in field agent’s productivity 30% Reduction in time to collect 5X Return on Investment
Use the power of AI and Machine Learning in your debt collection business.
Extensive, insight-driven NPE Management. A constantly expanding suite of pre-built systems that enables users to make timely, data-driven, accurate decisions to maximise ROI. QUALCO 360 supports the collection of Account Receivables in all sectors, from banking to NPL servicing; retail credit to utilities; consumer, SME, and corporate both secured and unsecured. It also covers the whole credit lifecycle, from high-risk performing, through to early-stage delinquency to legal and recoveries.
Best of breed debt management software to build and optimise collections and recoveries operations. QUALCO Collections & Recoveries (QCR) is a modern, modular enterprise platform that orchestrates the collection journey, streamlines in-house and third-party activities in one place and operates either as part of a banking ecosystem or as a core system of record.
The World’s First 'Neo Collections' Platform The ultimate collections tool to provide intelligent, seamless, comprehensive debt collection capabilities on a single platform. Transcend established benchmarks on resolution rates swiftly with AI and ML-driven 'Neo Collections', while synchronously creating better customer engagement and brand value.