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Software used to interpret spoken commands and queries in a conversational manner. - Process speech requests and responses with a wide range of intents - Respond to broad vocabularies and unprogrammed scripts using natural language programming and deep learning - Leverage human-in-the-loop AI, route conversations to humans, and allow editing of conversational flows - Produce reports and analysis of conversations
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Sia™ is a proprietary Unified AI Engine, designed and developed by OneOrigin Inc Unified AI Engine focused on transforming the day-to-day transactional processes with its superior machine learning and intelligent understanding of distinct user preferences, interests, emotions, and much more. Embrace Sia and uncover the potential of multiple cognitive computing platforms through a one-unified framework. Sia allows localized querying as opposed to typical search-based algorithms that traverse the entire data set before trying to compute an answer. Sia is continuously trained to emulate this capability in order to retrieve information across a wider and more complex knowledge base.
Kore.ai Experience Optimization Platform is secure, scalable, and optimizes customer and employee experiences via voice and digital channels. Design, build, test and deploy customized virtual assistants, process assistants and conversational digital apps to automate front-office and back-office interactions.
PolyAI specializes in creating the most lifelike conversational AI voice assistants in the world. With a focus on delivering exceptional customer service, PolyAI serves a wide range of high-call volume industries and is committed to revolutionizing the ways customers interact with brands through advanced, remarkably human voice AI solutions. PolyAI's performance has earned spots in Forbes AI 50, Gartner Cool Vendors and Market Guide for Conversational AI Solutions, as well as a Gold Stevie Award for Contact Center Solutions in 2024.
AgentAssist is your agent’s personal intelligent virtual assistant, freeing them to focus on delivering timely, personalized service and leaving transaction execution, information retrieval and other repetitive or time-consuming tasks to automation. AgentAssist uses AI to monitor the customer-agent conversation, to identify intents and sentiment– such as interest in solving a specific problem; buy and upsell opportunities and customer frustration–and to perform tasks and provide guidance to improve engagement. Agents also collaborate one on one with AgentAssist, asking questions or initiating tasks for AgentAssist to perform in parallel during live conversations with customers.
Achieve a seamless omni channel customer experience with an intuitive digital assistant!!!! Intuitive Virtual Assistant for Health Care (IVACS HC) by Staidlogic improves user experience, drives conversations and reduces customer support costs specifically for Health Care organizations. IVACS HC helps to upgrade your customer experience by seamlessly transitioning the context of their conversation across all channels and devices. IVACS HC is capable of integrating multi-channel systems including telephone (inbound and outbound), web / mobile chat, email, social media as well as smart assistants like Amazon Alexa, Google Assistant and Apple Siri. IVACS HC anticipates people’s needs, makes helpful suggestions, completes complex tasks, and provides next generation user experiences, evolving from simple chat and data fetching assistants into sophisticated digital agents, bringing fresh innovation to user interactions.
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A Gen AI agent for enterprises that can perform complex tasks across applications with a single prompt. Set complex tasks in motion with a simple prompt. Leena AI enables employees to initiate complex tasks effortlessly with a single prompt, thanks to our advanced agentic architecture. Powered by WorkLM™, the complex tasks are broken into smaller sub-tasks, within an agentic workflow. These are executed by individual application agents in rapid succession which is controlled by the parent super agent, the Leena AI Brain.
Ultimate is the customer support automation platform you won’t outgrow. Powered by conversational and generative AI, our platform enables global brands to drive growth, success, and cost savings — while delivering joyful customer experiences. With UltimateGPT you can build a generative AI bot in minutes. Launch near-instantly and start accurately resolving requests with less agent effort, using our industry-leading AI. Access our full platform to automate 60% of your customer service — in 109 languages — across all text-based channels: chat, email, and social messaging. Drive down handle times, optimize workflows, and maximize productivity with triage and response automation — that will upgrade the way your support team handles tickets. Ultimate’s AI-powered support automation platform integrates seamlessly into your tech stack, including your CRM and back office systems. It’s endlessly customizable, so your solution grows alongside your business.
Are you ready to revolutionize the way your customers receive information? Say hello to Ekho, the cutting-edge AI-supported digital assistant that speaks any language and elevates user experiences to unprecedented heights. Ekho is designed to transform your web or mobile applications into a gateway of seamless, multilingual, and voice-enabled interactions where information is at your fingertips! Ekho uses speech recognition and translation technologies to provide audio responses in the user's preferred language by querying both internal databases and external AI sources.
Intelligent Automation Build chatbots that learn from top-agents with Cresta’s state-of-the-art NLU and Conversation Design Experts
Built on top of Kore.ai’s best in class, enterprise-grade no-code platform, SmartAssist delivers a breakthrough customer experience with the ability to automate up to 80% of customer voice and digital interactions. Choose the deployment model that works for your organization.