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Software used to provide remote technical support to customers and employees. - Access and control an end user's computer remotely - Communicate with end user through live chat and video call tools - Transfer files between technician and end user devices - Record support sessions for compliance and training purposes
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Zoho Assist is a web-based remote support and remote access platform that empowers technicians to help customers from anywhere in the world. The Zoho Assist app offers on-demand remote support and unattended remote access, along with a wide variety of features and cross-platform compatibility to address all types of user scenarios.
Manage, patch, and support all your endpoints. NinjaOne helps IT teams simplify endpoint management, giving market-leading visibility and control over all your endpoints in an easy-to-use platform that drives automation and technician efficiency. The NinjaOne platform includes: - Remote Monitoring and Endpoint Management - Patch Management - Monitoring, Alerting, and Reporting - Software Deployment and Management - IT Automation - And more
BeyondTrust Remote Support is remote desktop access, service desk, and collaboration software for Windows, Mac, Linux, iOS (iPad, iPhone), and Android devices. Securely support end users, desktops, and their devices, and access servers and endpoints from anywhere in the world.
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Dynamize the way you provide customer service through any channel. inConcert allows you to generate service tickets that are quickly resolved, provide self-service powered by artificial intelligence, automate processes, and facilitate collaborative service.
With SuperOps's RMM software (Remote Monitoring and Management) you can manage your client’s network of assets with ease and proactively tackle issues. Monitor assets in real-time, dive deep for granular information about an asset and find all the context you need to resolve issues effectively. If you’d like to try the RMM out for yourself, you can sign up for a 21-day free trial to take it for a spin and see the solution in action. No strings attached.
Multi-Vendor Services (MVS) give your company the support services you need to keep mission critical components running and significantly reduce cost. Raytrix MVS extends a full stack of capabilities to a wide range of different OEM hardware platforms, from midrange to high-end storage and leading server and networking products.
Collaborative tool designed to provide real-time remote technical assistance for diagnostics and resolution of incidents. ATR is specifically designed to provide field technicians real-time remote assistant support to increase efficiency in technical interventions and in remote industrial maintenance tasks.