About
This innovative solution not only amplifies human intelligence and empathy but also harnesses the efficiency of AI, ensuring unparalleled customer experiences. Agents monitor real-time customer interactions and AI utilization from a central command center, empowering them to orchestrate specialized bots for streamlined processes. This transformative approach redefines the role of agents as CX Pros, focusing on business KPIs and delivering personalized experiences to each customer.
This product is intended for
- Customer Service Sales Specialist
- Customer Service Specialist
- Customer Care Professional
- Call Center Director
- Director Call Center Operations
- Customer Experience Manager
- Information Technology Manager
- Customer Relations Manager
- Director of Customer Service
- Marketing Director
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Smile CX PRO
A unique solution that enhances human intelligence and empathy through the efficiency of AI, ensuring an excellent Customer eXperience. Welcome to a new concept of CX Operations!
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Smile CX- resolving the dilemma
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Smile CX PRO solving the dilemma towards a human approach