About

Clinical Concierge (CC) is a clinically-proven patient medical intake solution that helps you standardize care, increase throughput, and reduce administrative burden by engaging patients to answer a series of questions prior to the medical consultation. CC uses medical protocols and advanced machine learning to guide the questions and turn the answers into an intuitive, insight-rich medical summary. Depending on the use case and patient flow, the summary can be used to help navigate the patient to the appropriate type of service, suggest appropriate services, laboratory tests or medical imaging, and provide an efficient, reliable, consistent set of intake notes that isn’t compromised by time pressure or human error. When implemented, the solution can shorten wait time at your practices, avoid the need for repeated questions, and reduce computer-facing time, allowing clinicians to focus on the patient directly, and get to a decision point on required care more efficiently.

This product is intended for

  • Care Manager
  • Patient Access Specialist
  • Case Management Nurse

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