About
Knit is a social CRM tool that tracks and gathers customer data from channels such as email and social media, unifies customer interactions, and enables responding in one go.
In addition to basic demographics, gather psychographic data from your customers, such as their favorite food, the places they like, and where they prefer for the holidays, and provide a quick and personalized service by building friendly relationships.
- Social Integration
- Advanced Data-Collection
- Unified Social Inbox
- Complete Communication History
- Social Listening
- Social Searching
- Social Analytics
- Integration with 3rd Parties
Let your competitors continue using traditional CRM methods and study market research analysis. Instead of making segmentation based on assumptions, listen to the voice of your customer, know your customer, react swiftly.