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Tame the complexity of disputes. Primer unites your payment services to get complete visibility over new and existing disputes. Within one platform, you can reduce financial losses, simplify processes, and streamline your back-office teams.
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Manage and respond to disputes across all processors in one unified way.
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Prevent losses
Catch it before it happens. Limit exposure to illegitimate disputes by sending events to integrated fraud tools within your workflow, improving risk models, and protecting your business.
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Automate refunds
Take it off your plate. Automatically refund legitimate transactions when a card issuer launches a retrieval investigation, avoiding chargeback fees.
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Simplify operations
No more hidden data. Analyze disputes across every processor in a centralized platform, surfacing the insights you need without navigating through multiple tools—and without a data team.